Joyce Behman
Marlboro,NJ
Summary
Dedicated and enthusiastic HR and Psychology student with strong communication, analytical, and interpersonal skills. Known for a positive attitude, adaptability, and the confidence to trust my knowledge while staying open to new learning opportunities. Passionate about driving organizational success through effective human resource practices and continuous personal growth.
Overview
2
2
years of professional experience
Work History
Beauty Advisor
Sephora
Freehold, New Jersey
09.2023 - Current
- Deliver personalized customer service, boosting satisfaction and loyalty among 30+ daily customers.
- Assist in onboarding and mentoring new team members to ensure smooth integration and consistent customer service standards.
- Use data from sales and customer feedback to identify trends and recommend improvements, contributing to enhanced store performance.
- Collaborate with colleagues to optimize store operations, demonstrating effective teamwork and communication skills.
Barista
Starbucks
Englishtown, NJ
06.2022 - 12.2022
- Provided exceptional customer service to 100+ customers daily, ensuring a positive experience in a high-volume environment.
- Managed cash transactions with 99.9% accuracy, handling over 75+ transactions daily.
- Maintained a clean and safe work environment by adhering to food safety and hygiene standards.
Education
Bachelor of Science - Psychology
Rutgers, The State University of New Jersey
New Brunswick, NJ05-2025
Bachelor of Arts - Human Resources Management
Rutgers, The State University of New Jersey
New Brunswick, NJ05-2025
Skills
- HR Knowledge: Talent Acquisition, Employee Engagement, Performance Management, Learning & Development
- Technical Skills: Familiar in Microsoft Office Suite (Excel, PowerPoint, Word), Basic HRIS, Data Analysis Tools
- Communication: Strong written and verbal communication skills; experienced in presenting findings in academic settings
- Teamwork: Collaborative team player, comfortable working in dynamic environments
- Analytical Thinking: Ability to analyze data, identify trends, and develop actionable insights
- Adaptability: Resilient and adaptable in fast-paced, dynamic environments
Languages
English
Native/ Bilingual
Arabic
Full Professional
Websites
Affiliations
Orthodox Christian Campus Ministries (OCCM), Rutgers University
Active Member
September 2022 – Present
- Engage in community-building activities, spiritual discussions, and volunteer events to promote faith and fellowship on campus.
- Collaborate with other members to organize events, supporting outreach and engagement efforts.
Theater Productions, High School and College
Cast Member, Crew, and Assistant Director
September 2018 – Present
- Participated in multiple on-stage productions, taking on diverse roles such as actor, crew member, and assistant director.
- Assisted in directing, stage management, and coordinating rehearsals, developing strong teamwork, communication, and leadership skills.
Accomplishments
- Sephora's Monthly VIA winner - a beauty advisor who is recognized for their exceptional behavior and commitment to delivering excellent service
Timeline
Beauty Advisor
Sephora
09.2023 - Current
Barista
Starbucks
06.2022 - 12.2022
Bachelor of Science - Psychology
Rutgers, The State University of New Jersey
Bachelor of Arts - Human Resources Management
Rutgers, The State University of New Jersey
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