Joyce C. Wood
North Puget Sound,WA
Summary
Client-focused professional combining hands-on residential remodeling and property-improvement support with a proven record of award-winning customer service. Offers homeowner consultation, consultative sales, relationship development, contractor and vendor coordination, practical problem-solving, sound judgment, and consistent follow-through. Current Washington State Real Estate License.
Overview
31
31
years of professional experience
Work History
Independent Consultant
JCW Lifestyles & Independent Client Services
North Puget Sound, WA
01.2015 - Current
- Provide current homeowner guidance and hands-on support for residential remodeling and property-improvement needs, helping clients evaluate options and move practical decisions forward.
- Support multi-month residential renovations with landscaping recommendations, practical space-use ideas, materials and supply coordination, errands, and assistance with evolving project needs.
- Provide independent second-opinion guidance to local homeowners evaluating listing-price strategies, helping them make informed decisions that contributed to successful sale outcomes.
- Research and develop wellness and healthy-home content while managing client communications, scheduling, digital outreach, and service workflows.
- Use digital platforms and AI productivity tools to support research, communications, content development, and client-service workflows.
Residential Project & Property Coordinator
Private Client
North Puget Sound, WA
01.1996 - 01.2015
- Directly supported extensive interior and exterior residential remodeling and property improvements from planning through completion, working with the owner, contractors, vendors, inspectors, and project partners.
- Coordinated contractor selection, bid comparisons, scheduling, purchasing, inspections, deliveries, material sourcing, vendor communication, and project follow-through across multiple phases.
- Monitored progress, researched requirements and pricing, and translated scope, costs, schedules, and unexpected changes into clear information for owner approval.
- Contributed practical input on space planning, finishes, materials, landscaping, presentation, functionality, and long-term property value.
- Supported renovation, pricing strategy, marketing, and sale of a residence that received four offers, sold within one week, and closed approximately $20,000 above asking.
Founder & Owner
The Spa
Bothell, WA
01.2001 - 01.2013
- Founded and operated an award-winning boutique wellness business for more than 12 years through consultative sales, relationship development, referrals, client retention, marketing, and exceptional customer care.
- Earned Best in Customer Service recognition for eight consecutive years while building trusted, long-term client relationships.
- Conducted in-depth consultations to understand client needs, explain options, and guide informed service and purchasing decisions.
- Expanded the business from approximately 400 to 1,600 square feet, coordinating contractors, bids, schedules, inspections, vendors, materials, finishes, and implementation.
Education
Washington State Real Estate Program -
Aceable Real Estate School
Certified Health Coach - Health and Wellness
Institute for Integrative Nutrition
Licensed Esthetician Program -
Euro Institute of Skin Care
Skills
- Homeowner Consultation
- Residential Remodeling Support
- Client Experience
- Consultative Sales
- Contractor & Vendor Coordination
- Site Walkthroughs
- Materials & Finish Selection
- Quality Follow-Through
- Relationship Building
- Problem Solving
Licenses Credentials Education
- Current Washington State Real Estate License
- Washington State Esthetics License
- Certified Health Coach (CHC)
- Washington State Real Estate Program - Aceable Real Estate School
- Certified Health Coach, Health and Wellness - Institute for Integrative Nutrition
- Licensed Esthetician Program - Euro Institute of Skin Care
Volunteer Leadership
Public Relations & Community Relations Leader, Pacific Northwest Region, Led regional public relations, author-event promotion, community outreach, volunteer coordination, and logistics across Washington, Oregon, Montana, and Alaska., Developed venue and bookstore relationships and supported Middleway Press events frequently serving 100+ attendees and generating strong book sales.
Additional Professional Experience
Founder & Owner, The Spa, Bothell, WA, 01/01/01, 12/31/13, Founded and operated an award-winning boutique wellness business for more than 12 years through consultative sales, relationship development, referrals, client retention, marketing, and exceptional customer care., Earned Best in Customer Service recognition for eight consecutive years while building trusted, long-term client relationships., Conducted in-depth consultations to understand client needs, explain options, and guide informed service and purchasing decisions., Expanded the business from approximately 400 to 1,600 square feet, coordinating contractors, bids, schedules, inspections, vendors, materials, finishes, and implementation.
Timeline
Independent Consultant
JCW Lifestyles & Independent Client Services
01.2015 - Current
Founder & Owner
The Spa
01.2001 - 01.2013
Residential Project & Property Coordinator
Private Client
01.1996 - 01.2015
Washington State Real Estate Program -
Aceable Real Estate School
Certified Health Coach - Health and Wellness
Institute for Integrative Nutrition
Licensed Esthetician Program -
Euro Institute of Skin Care