LOUISA STAMM
Cornelius,NC
Summary
Dynamic sales professional with expertise in consultative selling and customer relationship management across various industries. Skilled in delivering tailored product recommendations and managing detailed project scopes. Proven ability to enhance client experiences through strategic follow-up and exceptional service.
Overview
4
4
years of professional experience
Work History
Sales Associate / Senior ITB Coordinator
Pro-Tint, Inc.
, North Carolina
07.2024 - Current
- Managed client relationships in Odoo CRM, ensuring clear communication throughout sales and estimating process to enhance client satisfaction.
- Followed up on leads and estimates to support sales conversion, achieving a 50% successful consultation rate as documented in resume.
- Develop quotes and pricing proposals using product selections, measurements, bid documents, specifications, and project scope.
- Consulted with homeowners on decorative and solar/bird-safety film options, providing clear recommendations based on technical information to meet project needs.
- Measure windows and doors and recommend film solutions based on homeowner needs and project requirements.
- Review incoming invitations to bid and clarify scope, requirements, and expectations with general contractors.
Sales Associate
HomeSense
Cornelius, NC
03.2023 - 06.2024
- Assisted 20+ customers per shift with personalized furniture, rug, and home decor selection based on space, style, and preferences.
- Delivered detailed product information, answered questions, and resolved concerns to enhance high-touch customer experience.
- Curated displays and organized merchandise to create inviting, accessible shopping environment that encouraged customer engagement.
Travel Agent / Owner
JAMS Fun Travel
Cornelius, NC
08.2022 - 04.2024
- Coordinated complex itineraries and logistics from initial consultation to trip completion, ensuring seamless travel experiences.
- Built a loyal client base through personalized consultation, destination research, and concierge-level service.
- Aligned recommendations with client preferences and budgets while accurately managing sensitive documentation and financial communications.
Education
Master of Library and Information Science - Greensboro, NC
University of North Carolina At Greensboro
Greensboro, NCBachelor of Arts - History
SUNY At Fredonia
Fredonia, NYSkills
- Consultative sales
- Lead conversion
- Proposal preparation
- Homeowner Consultation
- Window & Door Measuring
- Product selection
- Product Knowledge
- CRM & Account Management
- Scope review
- Market Analysis
- Client Relationship Building
- Conflict resolution
Personal Information
Title: CONSULTATIVE SALES HOME IMPROVEMENT NEW HOME SALES
TARGET ROLES
- New Home Sales Consultant
- New Home Sales Associate
- Design Consultant
- Remodeling Sales Consultant
- In-Home Sales Consultant
- Outside/Territory Sales Representative
- Building Products Sales
- Sales Estimator
Timeline
Sales Associate / Senior ITB Coordinator
Pro-Tint, Inc.
07.2024 - Current
Sales Associate
HomeSense
03.2023 - 06.2024
Travel Agent / Owner
JAMS Fun Travel
08.2022 - 04.2024
Master of Library and Information Science - Greensboro, NC
University of North Carolina At Greensboro
Bachelor of Arts - History
SUNY At Fredonia