Joyce Dafun
Glendora,CA
Summary
Excelling in task prioritization and customer service at Target. Leveraged interpersonal communication and attention to detail. Creating welcoming atmospheres and smooth guest experiences. Generous, patient, and empathic, thriving in roles that require persuasive communication and teamwork as hostess and server. Demonstrates patience, empathy, and persuasiveness in ensuring guest satisfaction in every interaction.
Overview
7
7
years of professional experience
Work History
General Merchandiser/Operations Specialist
Target
Diamond Bar, CA
09.2024 - Current
- Ensure that merchandise transitions and signing are accurate throughout the store.
- Provide a welcoming experience for all guests.
- Maintain backroom and fixture room organization, and location accuracy.
- Execute projects accurately, with attention to detail, and accurately prioritize tasks.
- Maintained up-to-date records of stock levels, pricing information, and promotional activities.
- Utilized demographic analysis to target market trends.
- Optimized store layout design to maximize the visibility of featured items for increased sales potential.
Hostess/Server
Tamarindo Del Mar
Del Mar, CA
08.2022 - 08.2024
- Greet and seat customers; interact with customers regarding reservations, to-go orders, etc.
- Collaborate with the kitchen and staff for prompt and correct delivery of orders.
- Demonstrated excellent multitasking abilities while organizing reservations, conducting table visits, and answering phones simultaneously.
- Demonstrated strong problem-solving skills while managing seating arrangements and resolving guest complaints.
- Worked collaboratively with other staff members to ensure the efficient flow of operations during peak dining hours.
- Built positive relationships with regulars to ensure their loyalty to the establishment.
General Merchandiser/Operations Specialist
Target
Camino Del Sur, CA
11.2017 - 12.2022
- Ensure that merchandise transitions and signing are accurate throughout the store.
- Provide a welcoming experience for all guests.
- Maintain backroom and fixture room organization, and location accuracy.
- Execute projects accurately, with attention to detail, and accurately prioritize tasks.
- Maintained up-to-date records of stock levels, pricing information, and promotional activities.
- Utilized demographic analysis to target market trends.
- Optimized store layout design to maximize the visibility of featured items for increased sales potential.
Education
Bachelor of Science - Business Administration
CSU Fullerton
true05-2026
Associate of Science - Business Administration
San Diego Miramar College
San Diego, CA05.2024
Diploma -
Mt. Carmel High School
San Diego, CA06.2019
Skills
- Task prioritization
- Teamwork and collaboration
- Customer service
- Attention to detail
- Interpersonal communication
- POS software
- Hospitality and accommodation
References
- Steve Blasingham, Owner, (714) 404-5198
- Allison Perricone, General Manager, (323) 360-8811
- Elizabeth Vaughn, Assistant General Manager, (610) 504-0089
- Soleil Spigelman, Manager, (650) 346 2695
Timeline
General Merchandiser/Operations Specialist
Target
09.2024 - Current
Hostess/Server
Tamarindo Del Mar
08.2022 - 08.2024
General Merchandiser/Operations Specialist
Target
11.2017 - 12.2022
Bachelor of Science - Business Administration
CSU Fullerton
Associate of Science - Business Administration
San Diego Miramar College
Diploma -
Mt. Carmel High School
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