Overview
Work History
Education
Skills
Timeline
Generic

Joyce Fatch

Brazil

Overview

30
30
years of professional experience

Work History

Front End Cashier

Walgreens Boots Alliance
11.2021 - Current
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and responded to requests for information.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Approached every question or concern with calm and level-headed approach.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
  • Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
  • Organized items on shelves to help customers locate products easily and quickly.
  • Operated register system to process new purchases, item returns, and merchandise exchanges.
  • Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarms

Kitchen Manager

ECEC
06.2021 - 09.2021
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Oversaw food preparation and monitored safety protocols.

Server Manager

Maurizio'S Of Brazil
11.1993 - 06.2021


  • Welcomed and greeted guests before presenting special menu items to clients.
  • Led team of servers to consistently meet customer service and sales targets.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.

Office Manager

Reelsville Speacilty Coatings
08.2008 - 10.2016
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Education

High School Diploma -

South Putnam High School
Greencastle, IN
05.1980

Skills

  • Cash Management
  • Display Setup
  • ID Verification
  • Payment Processing
  • Very Friendly
  • People person
  • Highly motivated

Timeline

Front End Cashier

Walgreens Boots Alliance
11.2021 - Current

Kitchen Manager

ECEC
06.2021 - 09.2021

Office Manager

Reelsville Speacilty Coatings
08.2008 - 10.2016

Server Manager

Maurizio'S Of Brazil
11.1993 - 06.2021

High School Diploma -

South Putnam High School

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Joyce Fatch