Joyce Ferreira
Methuen,MA
Summary
Driven individual with a background in Mortgage Lending and Processing, Sales, and Business Development. My top priority is to display professionalism, excellency, and dedication to clients, colleagues, and partners. I am interested in expanding my knowledge and experience through new opportunities in the finance industry where I can continue to be challenged and grow.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Loan Partner
Crosscountry Mortgage Inc
Woburn, MA
02.2024 - Current
- Managed an organized and detailed pipeline of all loans from qualification to processing to closing/funding.
- Maintained effective and clear communication with clients, collegues, attorneys, realtors, insurance agents, and bank representatives, such as underwriters.
- Analyzed all income, credit, and asset documentation to ensure applications met lender guidelines.
- Areas of Specialty: purchase/refinance loans, including Conventional/FHA, DSCR, Bank Statement loans, and P&L loans.
Loan and Sales Assistant
Guaranteed Rate
Boston, MA
06.2021 - 02.2022
- Maintained a strong rapport with clients and partners.
- Processed front-end operations and obtained key documentation for the submission of loans for bank processing.
- Managed lead generation and customer retention projects.
- Assisted in the organization of networking events
- Administered the shipment of marketing materials to active and prospective referral partners.
Sales/Business Development Officer
Woburn Toyota
Woburn, MA
01.2019 - 06.2021
- Provided customer service support to all sales leads by promptly responding to inbound inquiries.
- Organized regular in-person meetings with clients for demos and leasing/financing opportunities.
- Generated and negotiated quotes detailing rates, terms, and monthly payments specific to each model number.
- Maintained an organized pipeline within the CRM to ensure email, call, and text follow-ups are met within specific timeframes for all prospective clients and their needs.
Education
Bachelor of Science - Corporate Finance & Investments
Merrimack College
North Andover, MA05-2021
Skills
- Detail-oriented and organized
- Focused and determined
- Coachable and eager to learn/succeed
- Resourceful/"go-getter"
- Communicative
- Experienced in income, asset, and credit analysis as it pertains to mortgage lending
Languages
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Professional
Certification
Mortgage Lending License - NMLS 2177415
Timeline
Loan Partner
Crosscountry Mortgage Inc
02.2024 - Current
Loan and Sales Assistant
Guaranteed Rate
06.2021 - 02.2022
Sales/Business Development Officer
Woburn Toyota
01.2019 - 06.2021
Bachelor of Science - Corporate Finance & Investments
Merrimack College