
3001 29th street west Apt 115, Williston, ND, United States, 58801
7013105681
JOYCEKUSIAPPIAH290@GMAIL.COM
Joyce is working with DOCS Health as an Administrative Assistant staff. She previously worked with Standard Chartered Bank Ghana Retail Department for fifteen years. She also worked with the Bank of Africa as a Treasury Officer. Prior to that, Joyce worked as a teacher after her completion at the teacher training college Joyce completed her master's Degree and specialized in Development Finance at the University of Ghana Business School on May 27th, 2018. Joyce has excellent communication skills, report writing skills, and interpersonal relationship skills, and can work effectively in a multicultural environment.
. Project a positive representation of Ace
2. Greet customers entering and through the building and store,and thank customers by name when they are leaving the store.
3. Project a friendly, outgoing demeanor, work well with customers as well as associates
4. Clear customer checkout lines quickly and efficiently.
5. Answer and monitor all calls and pages promptly, courteously and effectively
6. Communicate any problem or issue that requires management assistance
7. Assist in pricing, stocking, marking and bagging of merchandise
1 .Supervise the housekeepers when they are done with their work
2. Ensure the hotel ambiance is looking good for the client
3. Report directly to the general manager
4. Check in guests to the hotel
5. Check out guests from the hotel
6. Manage the physical cash in our till
1. Cross-sell the bank products to clients
2. Ensure that every staff follows the bank's process flows
3. Manage Tellers and Operations Staff
4. Manage the branch cash position during the day to ensure that the branch doesn’t exceed its limit
5. Ensure that the ambiance of the branch looks good at all the time
6. Opened accounts for Customers
7. Processed Customers Standing Instructions
8. Ordered stationary as well as VISA/ATM cards for clients
9. Received Stationery from the Head Office for Branch use
1. Sent swift advice to the Central Bank
2. Collected cash positions from all the branches for overnight lending
3. Assisted in Treasury purchases and rediscounts for clients
4. Ensured that the bank was always represented at the dealers' meeting
Good listening skills
Empathizing
Problem-solving
Excellent customer service
Microsoft Word, Excel, and PowerPoint