Joyce Harrison
Cincinnati,OH
Summary
Dedicated and compassionate Registered Nurse (RN) with a progressive career history in direct patient care within a fast-paced environment. Demonstrated ability to remain calm under pressure and effectively handle difficult patients and high-stress situations. Consistently develops strong relationships with patients and their families through empathetic communication, a respectful attitude, and excellent customer service skills. Enthusiasm and knowledge in caring for patients with End Stage Renal Disease allows for the provision of exceptional care. Proven track record of leadership, focused on increasing and enhancing patient care and satisfaction.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Hemodialysis Nurse
Concerto Renal Services
Cincinnati, OH
06.2023 - Current
- Coordinated care with skilled nursing facility nurses,
- dietitians and social workers, to ensure comprehensive support for patients during their dialysis journey.
- Improved patient outcomes through diligent monitoring of vital signs and timely intervention when necessary.
- Enhanced patient comfort by providing attentive and compassionate care during dialysis treatments.
- Assisted in training new staff members on dialysis procedures, policies, and equipment usage ensuring consistent high standards of patient care across the unit.
RN Care Manager
Strive Healthcare
Remote
05.2022 - 03.2023
- Educated patients, families, and caregivers on diagnosis and prognosis, treatment options, disease process and management, and lifestyle options for Chronic Kidney Disease, ESRD, and comorbidities.
- Conferred with all members of Interdisciplinary Team to discuss diagnoses and devise well-coordinated treatment approaches.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals, and identifying insurance coverage limitations.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected them to optimal providers and care.
- Care Managed over 75 Chronic Kidney Disease Stage 3 to ESRD patients
Hemodialysis RN, BSN
Fresenius Medical Care
Hamilton, Ohio
01.2012 - 05.2022
- Work with team consisting of nurses and patient care technicians to perform prescribed hemodialysis treatments on patients in clinical setting
- Provided direct patient care, and worked directly with physicians to deliver dialysis treatments to patients in 20-chair clinical setting
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals.
- Educated patients how to improve lifestyle choices, dramatically reducing the chance of symptom reoccurrence.
- Updated and audited patient charts with data such as medications to keep records current and support accurate treatments.
Prior Authorization Nurse
Medpro Personnel/Express Scripts
Mason, OH
01.2009 - 05.2010
- Responsible for the timely review and processing of insurance claims from various insurance agencies to meet national standards and contractual requirements
- Verified eligibility and compliance with authorization requirements for service providers.
Registered Nurse Case Manager
Sheakley UniComp
Springdale, OH
01.2008 - 06.2009
- First point contact for patients who dealt with post-injury claims; also responsible for developing and implementing plan of care and managing return to work opportunities for injured workers.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying Worker's Compensation coverage limitations.
Staff RN/Clinical Nurse Manager
Gambro/DaVita Inc
Blue Ash, OH
01.1993 - 04.2008
- Served as staff RN and Clinical Nurse Manager, with specialization in direct patient care, assessment of patients, interpretation of vital signs, initiation and termination of hemodialysis treatments
- Educated patients and families on renal disease, dialysis treatments, and medications.
- Worked within interdisciplinary health care team to develop, implement and make adjustments to patient care plans, individualizing strategies and methods to improve health and improve patient outcomes.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Education
Bachelor of Science - Nursing
University of Cincinnati
Cincinnati, OH05.2019
Associate of Applied Science - Nursing
University of Cincinnati Blue Ash College
Cincinnati, OH1999
Licensed Practical Nurse - Nursing
Scarlet Oaks Career Development
Cincinnati, OH1989
Skills
- EMR / EHR
- ICD-10
- HIPAA
- Patient and Caregiver Education
- Culturally-competent care
- Disease Management Programs
- Motivational Interviewing
- Diagnostic Tools Knowledge
- Inpatient and Outpatient Care
- Medication Administration
- Complex Problem-Solving
- Care Plan Development
- Clinical Quality Program Standards
Affiliations
- Member Sigma Gamma Rho Sorority, Inc. Epsilon Lambda Sigma Cincinnati OH
Certification
- Licensed Registered Nurse- Ohio Board of Nursing. Exp 10/24
- BLS/CPR
Timeline
Hemodialysis Nurse
Concerto Renal Services
06.2023 - Current
RN Care Manager
Strive Healthcare
05.2022 - 03.2023
Hemodialysis RN, BSN
Fresenius Medical Care
01.2012 - 05.2022
Prior Authorization Nurse
Medpro Personnel/Express Scripts
01.2009 - 05.2010
Registered Nurse Case Manager
Sheakley UniComp
01.2008 - 06.2009
Staff RN/Clinical Nurse Manager
Gambro/DaVita Inc
01.1993 - 04.2008
Bachelor of Science - Nursing
University of Cincinnati
Associate of Applied Science - Nursing
University of Cincinnati Blue Ash College
Licensed Practical Nurse - Nursing
Scarlet Oaks Career Development