Joyce Haworth
Jacksonville,FL
Summary
Achieved high levels of team satisfaction through collaborative efforts and positive engagement. Developed a strong network of professional relationships, contributing to a harmonious workplace. Demonstrated resilience and adaptability in various work environments. Ready to relocate to Jacksonville, FL to leverage skills and experience.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Brand Ambassador
Samplers Incs
Jacksonville, FL
09.2024 - Current
- Demonstrated product knowledge and provided recommendations based on customer needs
Housekeeping Supervisor
Marriot
Jacksonville, FL
05.2023 - 08.2024
- Shift management
- Team work
- Helped a housekeeper if they needed help
Shift Leader and Baker
Dunkin’ Donuts
Jacksonville, FL
07.2017 - 09.2023
- Taking orders doing prep work opening and closing a store. Counting the registers and dropping money into the safe. Making food and drinks and serving them. Delegating crew members what to do and what needs to be done. Taking responsibility to make sure everything runs smooth and no complaints
Shift Leader and baker
Office of Franchisee of Dunkin’ Donuts & Baskin Robbins
Jacksonville, FL
10.2020 - 01.2023
- Cleaning baking supervising counting money serving customers
Shift Leader
Office of Franchisee of Dunkin’ Donuts & Baskin Robbins
Jacksonville, FL
01.2020 - 05.2022
- Cleaning cooking counting register baking and serving customers
Shift Leader
Office of Franchisee of Dunkin’ Donuts & Baskin Robbins
Champaign, IL
07.2017 - 01.2020
- Cleaning
- Customer service
- Inventory count
Breakfast Hostess and Housekeeper
Quality Inn and Suites
Champaign, IL
05.2015 - 07.2017
- Cleaning rooms and serving breakfast to the guests. Prepping and doing inventory
Breakfast Attendant
Quality inn
Champaign, IL
08.2013 - 05.2017
- Prepare breakfast for hotel guest
- Counted the inventory of what needed made.
- Temperature control
- Customer service
Housekeeping
Marriot
Champaign, IL
05.2007 - 07.2013
- Cleaning rooms
- Did laundry
- Worked front desk sometimes
Education
General Studies
Lincoln Land Community College
Jacksonville, IL07.2002
High school diploma - undefined
Auburn High School
Auburn, IL05.1994
Skills
- Leadership
- Bakery
- Culinary experience
- Hospitality
- Warehouse experience
- Host/Hostess
- Food safety management
- Serving Experience
- Knife skills
- Floor care
- Front desk
- Teaching
- Typing
- Custodial experience
- Food Preparation
- Math
- Cash register
- Food server experience
- Shift Management
- Customer service
- Cake decorating
- English
- Management
- Food Handling
- Guest services
- Residential cleaning
- Time management
- Warehouse management system
- Kitchen experience
- Computer literacy
- Attention to detail
- Laundry
- Wine knowledge
- Phone etiquette
- Food hygiene
- Food Safety
- Menu planning
- Store management
- Baking
- Retail Sales
- Janitorial experience
- Banquet experience
- Food industry
- Baker
- Organizational skills
- Computer skills
- Commercial Cleaning
- Hotel experience
- Restaurant experience
- Safe work practices
- Food Service
- Cooking
- Guest relations
- Night audit
- Cash Handling
- Heavy lifting
- Communication skills
- Retail sales transactions
- Catering
- Processing cash transactions
- Kitchen ovens
- Charbroilers
- Computer operation
- Hotel management
- Clean workspace maintenance
- Busser
- Quick service & fast food restaurant
- Microsoft Office
- Meal preparation
- Environmental services
- Porter experience
- POS systems
- Supervising experience
- POS
Certification
- ServSafe
- ServSafe Food Handler Certification
- Food Handler Certification
- Food Safety Certification
Languages
English
Timeline
Brand Ambassador
Samplers Incs
09.2024 - Current
Housekeeping Supervisor
Marriot
05.2023 - 08.2024
Shift Leader and baker
Office of Franchisee of Dunkin’ Donuts & Baskin Robbins
10.2020 - 01.2023
Shift Leader
Office of Franchisee of Dunkin’ Donuts & Baskin Robbins
01.2020 - 05.2022
Shift Leader and Baker
Dunkin’ Donuts
07.2017 - 09.2023
Shift Leader
Office of Franchisee of Dunkin’ Donuts & Baskin Robbins
07.2017 - 01.2020
Breakfast Hostess and Housekeeper
Quality Inn and Suites
05.2015 - 07.2017
Breakfast Attendant
Quality inn
08.2013 - 05.2017
Housekeeping
Marriot
05.2007 - 07.2013
General Studies
Lincoln Land Community College
High school diploma - undefined
Auburn High School