Joyce Heredia
Dunkirk,NY
Summary
Results-driven professional with experience at Wavepoint, excelling in order management and effective communication. Proven track record in processing shipping orders and maintaining compliance records. Skilled in time management and administrative support, ensuring timely deliveries and operational efficiency. Committed to enhancing quality and productivity in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Shipping Clerk
Wavepoint
Fredonia, NY
08.2024 - 07.2025
- Processed shipping orders using proprietary inventory management software.
- Coordinated logistics with carriers to ensure timely delivery of shipments.
- Maintained accurate shipping records and documentation for compliance audits.
- Monitored inventory levels and initiated reorders to prevent stock shortages.
Quality Control Technician
Refresco Beverages
Dunkirk, NY
12.2023 - 08.2024
- Conducted routine quality inspections to ensure compliance with safety and production standards.
- Utilized statistical process control methods to monitor product quality and consistency.
- Collaborated with production teams to identify and resolve quality issues promptly.
- Assisted in developing and implementing quality control procedures for beverage production lines.
Administrative Assistant
Valley Tire Pro
Dunk
12.2021 - 10.2023
- Managed scheduling and appointment coordination for staff and clients.
- Assisted in maintaining accurate inventory records and order processing systems.
- Supported daily operations by preparing documents and reports as needed.
- Communicated effectively with vendors to resolve issues and ensure timely deliveries.
Education
High School Diploma -
Dunkirk High School
Dunkirk, NY06.2018
Skills
- Order management
- Time management
- Effective communication
- Administrative support
- File maintenance
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shipping Clerk
Wavepoint
08.2024 - 07.2025
Quality Control Technician
Refresco Beverages
12.2023 - 08.2024
Administrative Assistant
Valley Tire Pro
12.2021 - 10.2023
High School Diploma -
Dunkirk High School