Martha Nunez
Los Angeles,CA
Summary
Dynamic Shipping Clerk with proven expertise at Gifted by Free From, excelling in shipping documentation and inventory management. Enhanced accuracy through a robust quality control system, reducing errors significantly. Strong attention to detail and effective communication skills fostered collaboration across teams, ensuring timely deliveries and high customer satisfaction.
Overview
4
4
years of professional experience
Work History
Shipping Clerk
Gifted by Free From
09.2021 - 04.2025
- Assisted in preparing and processing shipping documentation for outbound packages.
- Learned to operate shipping software to track inventory and shipments accurately.
- Coordinated with carriers to schedule pickups and ensure timely deliveries.
- Maintained organization of shipping supplies and packaging materials for efficiency.
- Supported quality control processes by inspecting outgoing shipments for accuracy.
- Collaborated with team members to resolve shipping discrepancies and issues promptly.
- Adapted to changing priorities in fast-paced environment while maintaining attention to detail.
- Engaged in training sessions to enhance knowledge of best practices in shipping operations.
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
- Consistently met customer satisfaction goals through diligent attention to detail and commitment to delivering high-quality service in every shipment handled.
- Expedited urgent shipments when necessary, coordinating closely with involved parties to ensure timely delivery without compromising quality standards.
- Optimized storage space usage by efficiently organizing inventory within the warehouse facility.
- Implemented innovative packaging solutions, minimizing product damage during transit.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Streamlined communication between departments, facilitating smooth coordination of shipments and deliveries.
- Ensured compliance with relevant regulations, including proper documentation for international shipments.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Skills
- Shipping and receiving
- Workplace cleanliness
- Shipping software
- Warehouse safety
- Shipping procedures
- Loading and unloading
- International shipping
- Carrier coordination
- Labeling accuracy
- Order management
- Stock control
- Restocking coordination
- Inventory cycle counting
- Order logging
- Teamwork and cooperation
- Self-motivated and independent
- Attention to detail
- Effective communication
- Time management
- Punctual and reliable
- Package handling
- Shipping documentation
- Inventory management
- Inspection and quality control
- Relationship building
- Stock rotation
- Heavy lifting
- Safety procedures
- Verbal and written communication
- Organization and prioritization
- Task prioritization
- Product knowledge
- Workflow optimization
- Receiving procedures
- Pallet jack use
- Problem-solving
- Package labeling
- Quality control
- Materials handling
- Basic mathematics
- Materials inspection
- Clear communication
- Box and container packing
- Shipment inspection
- Critical thinking
- Product and materials sorting
- Production organization
- Product packaging
- Product Inspections
- Workplace organization
- Order ticket reading
- Pallet jack usage
- Inventory error correction
- Box building and packing
- Teamwork and collaboration
- Quick learner
- Customer service
- Organization and categorization
- Exceptional time management skills
- Motivated team player
- Dependable and reliable
- Product restocking
- Merchandise stocking
- Inventory tracking
- Excellent communication
- Product inspection
- Stocking
- Shelving of products
- Work area maintenance
- Packing and shipping
- Order processing
- Product labeling
- Inventory recordkeeping
- Product identification
- Stock management
Languages
Spanish
Full Professional
english
Full Professional
Timeline
Shipping Clerk
Gifted by Free From
09.2021 - 04.2025