Joyce Kemp
Wasilla,AK
Summary
Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Overview
1
1
year of professional experience
2027
2027
years of post-secondary education
Work History
McDonald's Crew Member
McDonald's
Wasilla, AK
06.2025 - Current
- Prepared food items according to safety and quality standards.
- Operated kitchen equipment efficiently and safely during busy hours.
- Assisted customers in placing orders and addressing inquiries promptly.
- Maintained cleanliness and organization of dining area and kitchen spaces.
- Managed cash register transactions accurately and efficiently at peak times.
- Engaged with customers to create a welcoming and friendly atmosphere.
- Served food quickly for positive guest experiences.
- Took orders from patrons and input selections into store computer system.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Educated customers on menu items, product ingredients and nutritional values.
- Assisted in the preparation of food items such as sandwiches and breakfast platters.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Education
IDEA Home School
Wasilla, AK03-2026
Skills
- Customer service
- Cash handling
- Time management
- Menu knowledge
- Safe food handling
- Drive-thru operations
- Beverage preparation
- Reliability and punctuality
- Cleaning
- Customer engagement
- Food running
- Diversity awareness
- Task prioritization
- Valid Driver's license
- Verbal and written communication
- Store opening and closing
- Food preparation
References
References available upon request.
Timeline
McDonald's Crew Member
McDonald's
06.2025 - Current
IDEA Home School