Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JOYCE KIM

Whittier,CA

Summary

Hardworking and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

IHOP - Hostess

11.2018 - 03.2019
  • Cultivated positive guest relations by managing information and orchestrating speedy seating
  • Used cash registers and credit card machines to cash out customers
  • Supported servers, food runners and bussers with keeping the dining area ready for every guest.

Q - Retail Associate

05.2019 - 08.2019
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments
  • Actively engaged customers to provide general assistance and information on store merchandise
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Target Guest Advocate

06.2020 - 06.2021
  • Worked at an efficient pace to minimize guest wait time while maintaining guest service and accuracy
  • Made the guest aware of current and upcoming brand launches, store activities, and events
  • Handling customer care issues at the cash register, self-checkout, and guest service desk.

Afterschool Teachers Assistant

E-Plex
03.2023 - 09.2023
  • Served meals to the kids at the afterschool facility
  • Managed a class of about 10 first graders, ensuring their assignments were done correctly and on time
  • Reviewed material and applied those concepts in a classroom setting

Front Desk Associate

Golds Gym
10.2022 - 08.2023
  • Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information
  • Streamlined check-in and check-out processes for improved efficiency and reduced wait times
  • POS


Personal Trainer

Golds Gym
08.2023 - 11.2023
  • Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions
  • Increased client retention through consistent communication, motivation, and support
  • Learned time management by creating my own work schedule

Education

Bachelor of Arts - Psychological Science

University of California, Irvine
Irvine, CA
06.2024

High School Diploma -

Glen A Wilson High School
Hacienda Heights, CA
05.2019

Skills

  • Point of sale operation
  • Customer Assistance
  • Quick Learner
  • Teamwork Skills
  • Problem-solving skills

Certification

  • Certified Personal Trainer, NASM, 2023
  • Certified Nutrition Coach, NASM, 2023

Timeline

Personal Trainer

Golds Gym
08.2023 - 11.2023

Afterschool Teachers Assistant

E-Plex
03.2023 - 09.2023

Front Desk Associate

Golds Gym
10.2022 - 08.2023

Target Guest Advocate

06.2020 - 06.2021

Q - Retail Associate

05.2019 - 08.2019

IHOP - Hostess

11.2018 - 03.2019

Bachelor of Arts - Psychological Science

University of California, Irvine

High School Diploma -

Glen A Wilson High School

Similar Profiles

CREATE PROFILE
JOYCE KIM