Music
Ashtyn Straley
Frisco,TX
Summary
Energetic and Personable Crew Member offering outstanding skills in customer service with experience in fast-paced and challenging environments. A team player with the drive to ensure that team and customer needs are met. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
2
2
years of professional experience
Work History
Hostess
Tricky Fish
Frisco , TX
2023.04 - 2023.12
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Used cash registers and credit card machines to cash out customers.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Answered customer questions about hours, seating, and menu information.
- Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
- Accommodated special seating requests for guests to enhance satisfaction.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Delivered pick-up and curbside orders to guests.
- Supported needs of 10- person wait staff who attended to specific needs of countless customers daily.
Crew Member
Rudy' BBQ
Frisco , TX
2021.10 - 2023.04
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Operated cash register to ring up final bill and process various forms of payment.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Stocked shelves to organize aisles in assigned department.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Documented customer orders and conveyed special requests to kitchen staff.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Crew Member
Hat Creek Burger Company
McKinney , TX
2021.08 - 2021.10
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Operated cash register to ring up final bill and process various forms of payment.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked front counter, drive-thru and other areas.
- Documented customer orders and conveyed special requests to kitchen staff.
- Completed milkshakes and ice cream desserts for customers.
- Replenished serving stations with fresh food and cleaned up spills.
C
Education
Wakeland High School
Frisco, TX 2001.05 -
Skills
Point of sale operation
undefinedInterests
Volunteering
Timeline
Hostess
Tricky Fish
2023.04 - 2023.12
Crew Member
Rudy' BBQ
2021.10 - 2023.04
Crew Member
Hat Creek Burger Company
2021.08 - 2021.10
Wakeland High School
2001.05 -
C
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