Joyce Labib
Rancho Cucamonga,CA
Summary
Motivated student working toward a Bachelors of Science in Psychobiology. Possess experience in laboratory skills and hospital volunteer. Proven success working within fast-paced, collaborative settings. Dedicated student with a positive attitude and strong problem-solving skills, enhancing patient satisfaction at Dignity Health Community Hospital. Proven ability to lead fundraising efforts and coordinate community service initiatives, demonstrating effective team collaboration and attention to detail. Proficient in Microsoft and Google applications, ensuring organized and efficient operations.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.
Overview
3
3
years of professional experience
Work History
Volunteer
Dignity Health Community Hospital San Bernardino
10.2024 - Current
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
- Enhanced patient experience by providing compassionate care and assistance during hospital visits.
- Complied with HIPAA standards to confidentially maintain patient medical information.
- Restocked supplies and filed paperwork to satisfy department leadership requests.
- Improved patient satisfaction by quickly responding to call lights and requests for assistance.
- Aided in collection and analysis of patient feedback to improve hospital services and care.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Reported patient requests, concerns, and other observations to staff.
- Contributed to efficient hospital operations by promptly responding to requests from medical professionals and administrative staff.
- Maintained clean and safe environments for patients, families, and staff by adhering to infection control protocols.
- Conducted rounds on assigned units to assess patient needs, addressing concerns promptly or escalating issues when necessary.
Volunteer
St. John Coptic Orthodox Church
01.2023 - Current
- Helped with special events such as a kids camp to coordinate resources, spaces, and schedules.
- Assisted with fundraising efforts to support church programs and services, raising significant funds for various causes.
- Coordinated donation drives for local shelters, resulting in increased support for homeless.
- Led bible study sessions and hymns classes for young children, enriching participants' spiritual understanding.
- Assisted with organizing religious activities and services.
- Assisted with fundraising activities.
Volunteer
Local Family Owned Convenience Store
01.2022 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
- Managed inventory to keep shelves well-stocked and organized, contributing to seamless shopping experience.
- Conducted price checks for customers to ensure accuracy, fostering trust and transparency.
Education
Associate of Science - Biological Sciences
Chaffey College
Rancho Cucamonga, CA05-2025
GED -
Los Osos High School
Rancho Cucamonga, CA04-2023
Skills
- Positive attitude
- Effective team collaboration
- Organized and efficient
- Problem-solving
- Leadership qualities
- Community service
- Time management
- Attention to detail
- Reliable team member
- Computer skills in Microsoft, Google
- Customer service
- Foreign language proficiency in Arabic
Youth Spiritual Competition (YSC) Excellence Award
This award is a regional award given in a competition which tests all youth from Coptic churches in bible, hymns, and church studies and is open to all Coptic youth. Teams are awarded levels of good, very good, or excellent based on their test scores and hymn recordings. My team and I have received the excellence award for six consecutive years.
Languages
English
Native or Bilingual
Arabic
Limited Working
Spanish
Elementary
Timeline
Volunteer
Dignity Health Community Hospital San Bernardino
10.2024 - Current
Volunteer
St. John Coptic Orthodox Church
01.2023 - Current
Volunteer
Local Family Owned Convenience Store
01.2022 - Current
Associate of Science - Biological Sciences
Chaffey College
GED -
Los Osos High School
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