Joyce Nugent
Reno,NV
Summary
Results-driven HR leader specializing in labor relations, policy compliance and workforce strategy within union and non-union environments. Experienced in resolving complex employee matters, talent management and advising senior leadership on risk mitigation and organizational effectiveness. Known for building strong labor-management partnerships that support operational success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Human Resources Director
Carson Tahoe Regional Medical Center
Carson City, Nevada
12.2025 - Current
- Directed all HR functions for a multi-site hospital system, aligning workforce strategy with organizational growth and patient care priorities
- Developed and implemented HR policies aligned with organizational goals.
- Managed recruitment process to attract high-quality candidates for various positions.
- Facilitated and developed employee and leadership training programs to enhance skills and knowledge across departments.
- Oversaw complex employee relations matters, including high-risk investigations and terminations
- Built and developed HR team, improving service delivery and responsiveness to operational leaders
Human Resources Manager
Carson Tahoe Regional Medical Center
Carson City, Nevada
10.2023 - 12.2025
- Led HR operations for a 2,000+ employee acute care facility
- Collaborated with executive team and leadership to enhance organizational engagement by 5% through strategic engagement survey
- Partnered with leadership and HRBP team on employee investigations, ensuring compliance with regulatory standards.
- Led collective bargaining negotiations for union contracts achieving agreements aligned with organizational financial and operational goals
- Established foundational relationships with union board members and attorneys
- Trained leaders on contract language, discipline processes, and union communication protocols
Senior Human Resources Business Partner
Carson Tahoe Regional Medical Center
Carson City, Nevada
04.2023 - 10.2023
- Implemented innovative employee professional development program to increase staff retention and patient care
- Advised leadership and personnel on HR policies and business strategy implementation, enhancing organizational alignment.
- Facilitated discussions with internal union, promoting fair labor practices and fostering positive employee relations.
- Worked with business leaders to evaluate and optimize human resources policies
- Serves as a senior advisor on departmental and organizational operations, compliance, representation, and/or engagement
- Collaborated with legal counsel to maintain compliance with state and federal employment laws and regulations.
- Diagnosed personnel issues and developed action plans to proactively address complications.
Human Resources Business Partner
Carson Tahoe Regional Medical Center
Carson City, NV
09.2018 - 04.2023
- Guided leadership and personnel on HR policies, union negotiations, and implementation of business strategies.
- Implemented operational changes to align company practices with HR strategies.
- Served as link between management and employees, addressing inquiries, interpreting contracts, and resolving workplace issues.
- Established measures to promote diversity and drive equal access to opportunity and advancement.
- Develop job descriptions, conduct market and equity analysis to ensure employees receive accurate compensation
- Partnered with cross-functional departments to plan, support, launch and maintain third party leave administrator
- Collaborated with local schools to enhance community engagement and recruitment efforts.
Education
Some College (No Degree) - Psychology
Western Governors University
Salt Lake City, UT04-2026
Skills
- Employee & Labor Relations
- Regulatory Compliance
- Compensation analysis
- Benefits Administration
- Leadership development
- Employee development
- Culture & Engagement
- Policy interpretation
Certification
SHRM-SCP - Issued January 2025
Timeline
Human Resources Director
Carson Tahoe Regional Medical Center
12.2025 - Current
Human Resources Manager
Carson Tahoe Regional Medical Center
10.2023 - 12.2025
Senior Human Resources Business Partner
Carson Tahoe Regional Medical Center
04.2023 - 10.2023
Human Resources Business Partner
Carson Tahoe Regional Medical Center
09.2018 - 04.2023
Some College (No Degree) - Psychology
Western Governors University