Joyce Oland
HCA Healthcare Inc.
Brookston,IN
28
years of professional experience
Detail-oriented Billing Coordinator with expertise in chart auditing and compliance verification. Proven ability to enhance workflows and improve team collaboration, ensuring accuracy and timely communication in billing processes.
Work History
Billing Coordinator
12 Years 11 Months- Validated billing records for accuracy and compliance, ensuring accurate financial reporting.
- Tracked overdue charts for timely follow-up, facilitating prompt resolution of outstanding items.
- Requested completion of charts from providers via email, enhancing documentation accuracy and workflow efficiency.
- Created charts for coding submission.
- Worked with team members to identify and develop process improvements.
Administrative Assistant
8 Years 3 Months- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Scheduled and organized board meetings and community events.
- Managed correspondence with residents through emails and phone inquiries, ensuring timely responses and effective communication.
- Coordinated communications between homeowners and management teams.
- Implemented office procedures to enhance workflow efficiency.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Executed mailing operations to facilitate communication with residents. including sorting mail, preparing packages for shipping via courier service or postal service.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Created written correspondence, including reports and presentations, to support management staff in decision-making and communication efforts.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Provided support during property inspections and community assessments.
- Developed and updated community newsletters for resident distribution.
Education
High School Diploma
Skills
Billing reconciliation
Claims processing
Compliance verification
Effective communication
Timeline
Billing Coordinator
HCA Healthcare Inc.
11.2013 - CurrentRead More
Administrative Assistant
Floyd Homeowner Association Management
03.1999 - 06.2007Read More
Klondike High School
High School Diploma
Read More