Joyce Olsen

Bill Insurance Companies, Medicare, and Medicaid for Home Health services rendered. Process and entered payments to our patients accounts. Contact the insurance companies and Medicare when payment errors were made. Order supplies for the company, personal care and hygiene supplies & Medical supplies for our patients. Office supplies for those in the office and those working out in the field. Tracked Required Documents ( mandatory by the state) renewal dates for all employees, give reminders to keep employees compliant.

• Assisted nursing staff with patient care tasks
• Assisted in transferring patients between departments.
• Enhanced the efficiency of daily operations by taking initiative in performing necessary tasks without direct supervision.
• Maintained a clean and safe environment for patients.
• Provided exceptional support during emergency situations
• Contributed to infection control measures by diligently disinfecting surfaces and equipment.
• Maintained confidentiality of patient data and condition to safeguard health information.

• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Stocked, tagged and displayed merchandise as required.
• Built relationships with customers to encourage repeat business.
• Printed and hung product price tags, Ad sales and Specials signage.
• Worked with floor team and managers to meet wide range of customer needs.