Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Work Preference
Languages
Work Availability
Generic
Joyce Ortiz

Joyce Ortiz

Sales Associate
Miami,FL

Summary

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Customer-focused Retail Associate with solid understanding of retail dynamics, marketing and customer service. Offering 13 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Overview

12
12
years of professional experience

Work History

Real Estate Agent

Avanti Way
Miami, FL
11.2019 - Current

Sales Agent.

  • Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
  • Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
  • Negotiated purchase agreements and contracts with buyers and sellers.
  • Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
  • Provided guidance to clients throughout the entire buying or selling process.

Stock Trader

TD Ameritrade
Miami, FL
01.2015 - Current

Investor.

  • Reviewed and analyzed daily stock market activity to identify profitable trading opportunities.
  • Monitored and reported on current trends in the financial markets, such as changes in interest rates, economic indicators, and political events.
  • Developed strategies for buying and selling stocks based on technical analysis of price movements.
  • Executed trades according to established risk management procedures.
  • Identified potential investment opportunities by researching companies, industries, and markets.
  • Analyzed financial statements, news reports, and other information to assess the performance of stocks or other investments.
  • Attended conferences and seminars related to financial markets in order to stay abreast of latest developments.

Sales Representative

Macy's
Miami, FL
06.2012 - Current
  • Contacted new and existing customers to outline benefits of products.
  • Monitored customer order process and addressed customer issues.
  • Fostered relationships with customers to expand customer base and retain business.
  • Identified customer needs to deliver relevant product solutions and promotions.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Developed key customer relationships to increase sales.
  • Achieved monthly sales exceeding $80,000
  • Generated new sales leads through cold calling and networking activities.
  • Provided technical support for customers using the company's products or services.

Education

Associate of Arts - Business

Miami Dade College
Miami, FL
01.2015

High School Diploma -

North Miami High School
Miami, FL
05-2000

Associate of Arts - Finance

Nova Southeastern University
Davie, FL

Trader - Livestock Management

Nova Southeastern University
Davie, FL
12-2018

Skills

  • National Association of Realtors
  • Sales presentations
  • Exceeds sales goals
  • Mathematics and graphics Expert
  • Tech-savvy
  • Inventory Control
  • Customer Needs Assessment
  • Client Account Management
  • Promotional support
  • Payment Processing
  • Negotiation Tactics
  • Customer Service
  • Teamwork and Collaboration
  • Problem-solving skills
  • Multi-tasking strength
  • Goal-Oriented
  • POS System Operation
  • Positive and professional
  • Merchandising understanding
  • Excellent communication skills
  • Outgoing Personality
  • Sales expertise
  • Sales Forecasting
  • Store Opening and Closing
  • Product Recommendations
  • Sales Strategies
  • Problem-Solving
  • Money Handling
  • Financial records analysis

Affiliations

Top seller for 7 years +

Accomplishments

  • award top sales performance for 7 years
  • opening credit card expert award
  • best client book
  • 2 million mark in sales

Timeline

Real Estate Agent

Avanti Way
11.2019 - Current

Stock Trader

TD Ameritrade
01.2015 - Current

Sales Representative

Macy's
06.2012 - Current

Associate of Arts - Business

Miami Dade College

High School Diploma -

North Miami High School

Associate of Arts - Finance

Nova Southeastern University

Trader - Livestock Management

Nova Southeastern University

Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Company CulturePersonal development programsHealthcare benefits401k matchTeam Building / Company RetreatsCareer advancement

Languages

English
Native language
Spanish
Advanced (C1)
C1

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Joyce OrtizSales Associate