Joyce Rivera

• Educated women on perimenopause, explaining symptoms, bodily changes, and physical limitations.
• Treated women with chronic medical conditions such as endometriosis, ovarian cysts, and infertility.
• Counseled women and gave referrals to specialists for women diagnosed or at risk for breast cancer.
• Performed annual exams examining patients for medical conditions involving age, menstruation, pregnancy, and sexual health.
• Performed hormone level tests and treatments for women experiencing hormone imbalances or for women dealing with postpartum depression.
• Identified female-specific cancers such as ovarian or cervical cancer using thorough testing procedures.

• Arranged travel accommodations for groups, couples, executives, and special needs clients.
• Assisted clients with flight changes and cancellations to minimize travel disruptions.
• Provided customers with the best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
• Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
• Maintained up-to-date knowledge of travel industry trends, regulations, and best practices to better serve customers.
• Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.

• Worked alongside experienced nursing professionals to learn new procedures.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Monitored patient vital signs, reporting any changes to experienced nursing staff.
• Administered close patient care, checked vital signs, and monitored telemetry.
• Performed regular rounds to check on the well-being of patients.
• Built rapport with patients and members of patients' support systems.
• Assisted with patient transfers, observing safety protocols to prevent damage to patient and self.

• Assessed patient conditions by performing thorough examinations and asking appropriate medical questions.
• Diagnosed and responded to illnesses and physical conditions through prescription of medication and health counseling and education.
• Evaluated patient progress and responses to various treatments.
• Ordered lab tests and interpreted test results and maintained patient records.
• Explained side effects of medications and provided in-depth education to patients on diabetes, asthma, cancer, and other diseases.
• Delivered a high level of care and service to patients through email, video chat, and online assessments.

• Directed daily flight operations, supervisor/mentor of 13 staff/4 specialties; ensure quality healthcare delivery in compliance with national, Dept. of Defense (DOD), and Air Force accreditation and regulatory standard compliance for 19,000 beneficiaries at a military outpatient clinic.

• Primary healthcare to women across the lifespan with emphasis on reproductive-gynecologic and well-woman health.

• Managed, evaluated, diagnosed, and treated uncomplicated acute and chronic obstetrical and gynecological conditions/problems.

• Implemented treatment planning and care initiatives, review and interpret test results, make appropriate healthcare referrals and

follow-up care for women.

• Provided family planning, health education and prevention screening to include prescribing birth control, hormone replacement therapy,

and emergency contraception and select forms of parental birth control.

• Provided and managed GYN specialty healthcare to over 22,000 Active Duty and DOD beneficiaries, maximizing healthcare and wartime readiness

• Delivered prenatal/intra-partum/postpartum care with attention to maternal-fetal health.

• Managerial oversight, supervision and mentorship to RNs, LVNs and technical support staff on an inpatient unit that

average 90 deliveries and 400 stress testing monthly with 15-couplet care beds.

• Performed duties as an operating room circulating nurse during elective and/or emergent cesarean sections.

• Prescribed medications as regulated by state nurse practice acts with prescriptive authority.

• Coordinated nursing care on the unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
• Conducted daily shift briefs to inform staff of changes in patient care assignments.
• Supervised and managed daily scheduling, tasking, and administration.
• Collaborated with other healthcare professionals to provide quality patient care.
• Administered medications and treatments to patients as ordered by a physician, maintaining accountability for accurate narcotic count at end of each shift.