MARY JOYCE WOODS
Lafayette,LA
Summary
Accomplished Phlebotomist and Psychiatric Technician with a proven track record at Ochsner Health Center and LGMC, excelling in venipuncture and patient care. Demonstrated ability to enhance patient experiences and ensure safety, achieving a high accuracy level in specimen handling and crisis intervention. Skilled in employing empathy and technical expertise to promote healing and efficient clinical outcomes.
Overview
17
17
years of professional experience
Work History
Phlebotomist
Ochsner Health Center
12.2021 - 07.2024
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Psychiatric Technician
Lake Charles Memorial Health System
05.2019 - 10.2019
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
Phlebotomist
LGMC
06.2007 - 10.2010
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Education
High School Diploma -
NORTHSIDE HIGH SCHOOL
Lafayette, LA05.1978
Skills
- Venipuncture
- Order of draw
- Patient Care
- Specimen handling
Timeline
Phlebotomist
Ochsner Health Center
12.2021 - 07.2024
Psychiatric Technician
Lake Charles Memorial Health System
05.2019 - 10.2019
Phlebotomist
LGMC
06.2007 - 10.2010
High School Diploma -
NORTHSIDE HIGH SCHOOL