Joyce Ruetz RN, BSN
Waukegan,Illinois
Summary
Dynamic and results-driven RN with extensive experience at Brightstar Healthcare Agency, excelling in patient care and collaboration. Proven ability to implement effective care plans and enhance operational efficiency. Strong critical thinking and communication skills, fostering teamwork and ensuring high-quality service delivery in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Hospital in Home Patient Care
Brightstar Healthcare Agency
Crystal Lake, IL
03.2023 - Current
- Demonstrated self-motivation and accountability in all tasks undertaken.
- Thrived in dynamic, high-pressure environments to ensure operational efficiency.
- Demonstrated ability to operate autonomously while contributing effectively within team settings.
- Demonstrated capacity to rapidly acquire new skills and adjust to evolving environments.
- Demonstrated exceptional verbal and written communication abilities.
- Collaborated effectively within a team environment to deliver support and guidance.
Private Duty Caregiver in High School Environment
Brightstar Healthcare Agency
Gurnee, IL
09.2024 - 08.2025
- Monitored and documenting changes to ensure accurate health
- Collaborated with healthcare professionals and parental input in a High School environment
- Provided companionship and emotional support, fostering positive client relationships.
- Implemented safety protocols, reducing risks associated with caregiving tasks.
- Provided companionship and emotional support to clients, enhancing their overall well-being.
- Collaborated with healthcare professionals to ensure comprehensive care plans were followed.
- Advocated for clients' needs, ensuring access to necessary resources and services.
- Upheld client confidentiality and privacy by respecting their personal boundaries and adhering to established professional guidelines.
- Supported families by maintaining clear communication about their loved one''s progress and overall health status.
- Facilitated open lines of communication between all members of the caregiving team, contributing to a cohesive support network for the client.
IV Medication Infusion RN
Brightstar Healthcare Agency
01.2023 - 09.2024
ICU/CCU/Respiratory ICU/NeuroICU Agency RN
Elite Medical Staffing/ Medical Staffing Network /
Racine, WI
06.2009 - 09.2023
- Administered medications and treatments as prescribed by healthcare providers.
- Monitored patient vital signs and reported changes to medical staff promptly.
- Assisted in developing individualized care plans for patients based on assessments.
- Educated patients and families on health management and post-discharge care.
- Collaborated with interdisciplinary teams to ensure comprehensive patient care.
- Implemented infection control protocols to enhance patient safety standards.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Clinical Services Manager RN
Hospice Advanage
Racine, WI
09.2008 - 06.2009
- Developed and implemented patient care plans ensuring compliance with regulatory standards.
- Led interdisciplinary team meetings to enhance communication and improve patient outcomes.
- Streamlined operational processes, resulting in increased efficiency in service delivery.
- Mentored clinical staff on best practices for hospice care and patient support strategies.
- Evaluated and improved quality assurance protocols to ensure high standards of care.
- Managed budget allocations for clinical services, optimizing resource utilization across departments.
- Conducted performance reviews, providing constructive feedback to foster professional development among staff.
- Enhanced staff efficiency and effectiveness through the development of comprehensive training programs and ongoing education opportunities.
- Served as a liaison between administrative leadership and clinical staff members to relay important information regarding policy changes or organizational updates effectively.
- Developed strong relationships with physicians, nurses, and other healthcare professionals to foster a collaborative work environment focused on improving patient care.
- Coordinated staffing schedules for optimal coverage during peak hours without compromising employee satisfaction or violating labor laws.
- Led quality improvement initiatives by analyzing data, identifying trends, and implementing targeted interventions to address identified issues.
Education
Bachelor of Science - BSN With Minor in Business Administration
Alverno College
Milwaukee, WISkills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Critical thinking
- Excellent communication
- Calm under pressure
- Problem resolution
- Decision-making
Accomplishments
- BLS/CPR certification expires 2028
- Past CCRN, CEN, ACLS
Timeline
Private Duty Caregiver in High School Environment
Brightstar Healthcare Agency
09.2024 - 08.2025
Hospital in Home Patient Care
Brightstar Healthcare Agency
03.2023 - Current
IV Medication Infusion RN
Brightstar Healthcare Agency
01.2023 - 09.2024
ICU/CCU/Respiratory ICU/NeuroICU Agency RN
Elite Medical Staffing/ Medical Staffing Network /
06.2009 - 09.2023
Clinical Services Manager RN
Hospice Advanage
09.2008 - 06.2009
Bachelor of Science - BSN With Minor in Business Administration
Alverno College