Joyce Spikes
Summary
Enthusiastic older adult leader with a vision to create and lead programs that promote health and well-being. Experienced in developing, marketing and managing older adult events, community outreach, community events, membership retention and program committees.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Community Engagement Coordinator
Care N' Care Insurance Company
05.2022 - Current
- Coordinate with management to determine strategies for community partnership facilitation.
- Develop and maintain community partnerships that promote the health plan in 7 counties.
- Coordinate with community partners to provide programs that promote physical, social, intellectual and psychological well-being for older adults.
- Maintain communication with community partners to ensure appropriate execution of programs.
- Coordinate, market, implement and manage programs in the community.
- Assist with the development of multiple trivia and educational PowerPoints.
- Attend multiple programs and health fairs in the community, on behalf of Care N' Care.
- Maintain and submit weekly productivity reports and monthly projected expenses.
- Ensure supplies are available for programs and health fairs.
Lifestyle Assistant/Driver
Sagora Senior Living
12.2020 - Current
- Implement and manage programs and events for assisted living and memory care residents.
- Engage residents in activities that promote physical, emotional, intellectual, social and spiritual wellness.
- Complete resident participation forms.
- Increased resident engagement by 50%.
- Provide assistance to Lifestyle Director.
- Gather residents for daily programs.
- Interact with residents during programs and individually.
- Drive residents to doctor appointments and scenic drives.
- Keep storage area clean and organized.
- Assist in assisted living and/or memory care dining room as needed.
- Worked flexible hours across weekend and holiday shifts.
SilverSneakers® Program Champion
Tivity Health PLC, Healthways
09.2003 - Current
- Market SilverSneakers® Fitness Program to members and potential members at community events.
- Perform SilverSneakers® demonstrations at community events.
- Managed 12 facilities to ensure program compliance.
- Managed and evaluated 20 instructors to improve quality assurance.
SilverSneakers®/Group Exercise Instructor
Northwest YMCA
09.1996 - Current
- Manage SilverSneakers® exercise classes of 30-40 participants.
- Develop safe and effective exercises.
- Create inviting and energetic environment.
- Coach participants on proper techniques to obtain maximum benefits and prevent injuries.
- Interact with individual participants in group fitness settings to cultivate and maintain positive relationships.
- Currently substituting classes as needed.
LIVESTRONG at the YMCA Instructor
Northwest YMCA
08.2017 - 03.2020
- Overall program management at branch level.
- Market LIVESTRONG at the YMCA to community and at events.
- Conduct intake interviews with new clients.
- Manage weekly class set up and format for 8-10 participants.
- Provide education and encouragement for safe exercise progression.
- Actively listen to participants to understand needs and goals.
- Develop and manage end of program celebration.
- Increased participant retention by 50 %.
Active Older Adults Coordinator
Northwest YMCA
09.1996 - 03.2020
- Established Active Older Adult Committee.
- Managed 15 Active Older Adult Committee members.
- Planned and developed monthly events (e.g., pot lucks, games and outings).
- Marketed monthly events to members.
- Managed set up and progression of events.
- Develop and maintain relationships with YMCA and community members/partners.
Education
Master's - Family Studies
Texas Woman's University
Denton, TX05.2015
Bachelor's - Psychology
Tarleton State University
Fort Worth, TX05.2013
High school diploma - General Studies
Weatherford High School
Weatherford, TX05.1985
Skills
- Develop Older Adult Programs (10 years)
- Manage Older Adult Events (10 years)
- Market Older Adult Events (10 years)
- SilverSneakers® Instructor (10 years)
- Public Speaking (10 years)
- Microsoft Office Suite
- Health and Wellness Education (7 years)
- Fraud, Waste & Abuse Education (10 years)
- Salesforce (less than 1 year)
Certification
- YMCA Group Exercise (20+ years)
- SilverSneakers® (20+ years)
- CPR and First Aid (Current)
- Life and Health Insurance License (1 year)
Timeline
Community Engagement Coordinator
Care N' Care Insurance Company
05.2022 - Current
Lifestyle Assistant/Driver
Sagora Senior Living
12.2020 - Current
LIVESTRONG at the YMCA Instructor
Northwest YMCA
08.2017 - 03.2020
SilverSneakers® Program Champion
Tivity Health PLC, Healthways
09.2003 - Current
SilverSneakers®/Group Exercise Instructor
Northwest YMCA
09.1996 - Current
Active Older Adults Coordinator
Northwest YMCA
09.1996 - 03.2020
Master's - Family Studies
Texas Woman's University
Bachelor's - Psychology
Tarleton State University
High school diploma - General Studies
Weatherford High School
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