Joyce Turner
Medical lCoder
Lansing,KS
Summary
Enthusiastic Coding Specialist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of how to apply diagnostic and procedural codes. Motivated to learn, grow and excel in the medical industry. Team player. Medical Billing and Coding Specialist with nine years providing administrative and patient support in hospital and medical office settings. Advanced knowledge of private insurance processes and codes.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Supervisor
H&R Block
Kansas City, Missouri
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Coding Specialist II
Holy Cross Hospital
Silver Spring, MD
07.2013 - Current
- Assignment of codes for emergency department and urgent care.
- Used Cerner software to assign procedure and diagnostic codes to patient records for billing purposes.
- Established and maintained productivity record standards with 95% accuracy.
Coding Specialist
Cardinal Glennon Children's Hospital
St. Louis, MO
03.2012 - 06.2013
- Abstract clinical data from health records and assign appropriate ICD-10 CM, ICD-10 PCS, and CPT codes.
- Maintain thorough understanding of anatomy and physiology, medical terminology.
- Maintain prioritized workflow through work distribution.
- Review documentation and coding for NCCI edits.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures
- Accurately selected proper descriptive code when more than one anatomical location was indicated
- Performed billing and coding procedures for ambulance, emergency room, and outpatient services
Medical Records Associate
Cardinal Glennon Children's Hospital
St. Lois, MO
07.2011 - 03.2012
- Qualitative and Quantitative Analysis of patient records.
- Performed record organization and management functions in paper, hybrid and electronic environment
- Filing/pulling/picking up charts.
- Prepping/scanning of records for EHR
- Quality check for scanned documents within EHR.
Cosmetic Beauty Advisor
Macy's
Fairview Heights, IL
03.2009 - 05.2011
- Recorded notes for future reference, including customer preferences and services delivered.
- Analyzed customer skin to assess unique conditions and skin type.
- Recommended appropriate products to meet customers' individual needs.
- Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
- Delivered product demonstrations and sample applications, raising exposure of key brands.
Customer Service Associate
United Healthcare
Maryland Heights, MO
06.2007 - 02.2009
- Responded to inquiries, performed account updates per client requests and resolved customer concerns.
- Answered incoming calls from clients.
- Served as resource for: Insurance Benefits and Eligibility; possess knowledge of insurance claims.
- Effectively communicate with peers, management, and customers
Education
Associate of Applied Science - Health Information Technology
Southwestern Illinois College
Belleville, IL05.2011
Skills
- Medical billing code accuracy
- Detail-oriented
- CPT coding
- EMR Systems
- Medical Terminology
- Diagnoses
- Clinical Documentation
- Coding Accuracy
Affiliations
- Association of Information Technology Professionals
Certification
Registered Health Information Technician
Timeline
Coding Specialist II
Holy Cross Hospital
07.2013 - Current
Coding Specialist
Cardinal Glennon Children's Hospital
03.2012 - 06.2013
Medical Records Associate
Cardinal Glennon Children's Hospital
07.2011 - 03.2012
Cosmetic Beauty Advisor
Macy's
03.2009 - 05.2011
Customer Service Associate
United Healthcare
06.2007 - 02.2009
Supervisor
H&R Block
Associate of Applied Science - Health Information Technology
Southwestern Illinois College