HEATHER BROWN

• Accurately coded and processed medical procedures, diagnoses, and services using ICD-10 and CPT coding systems
• Conducted rigorous audits of medical records to guarantee correct coding and adherence to billing rules
• Collaborated with healthcare professionals to resolve coding inconsistencies and gather data required for claims processing
• Kept comprehensive records of patient data, billing information, and payment information, ensuring privacy.
• Maintained patient confidentiality by adhering to strict HIPAA regulations during all aspects of coding and billing processes.
• Assisted in maintaining smooth office operations by managing essential administrative tasks such as recordkeeping and data entry.
• Monitored trends in medical billing denials, implementing corrective actions to prevent future occurrences of similar issues.
• Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
• Scanned and uploaded medical records into electronic medical records system.
• Verified accuracy of patient information in medical records.

• Kept 98% operational readiness rating while managing government supplies and equipment's accountability, serviceability, and upkeep worth +$40M
• Ensured that all employees within most important organizational and functional areas received proper training and resources by supervising all operations, training, and logistical support
• Managed 160 employees and set rules to guarantee their care, training, and discipline.

• Coordinated administrative and logistical support with eight local agencies and authorities providing prompt solutions for various compliance and safety-related issues
• Created tracking methods that produce accurate reports and hold people accountable for missing or damaged items by putting in place system better to monitor upkeep and serviceability of essential equipment
• Supervised and kept track of all documentation related to training, inspections, and evaluations.

• Streamlined 20 vehicles and $8 million worth of equipment while managing operations of enterprise with 112 employees
• Guaranteed that all subordinate leadership aligned with organization's vision, culture, and values by providing direction on organization's standing policies, procedures, and processes
• Trained 19 personnel on cargo distribution and load security protocol; safeguarded unit safety awareness.

• 3.94 GPA
• Relevant Coursework: Medical Billing and Coding certification

License Instructor/Examiner

• Completed professional development in Logistics