Summary
Overview
Work History
Education
Skills
Timeline
Generic

Clarissa Jimenez

Houston

Summary

Medical Coding and Billing Specialist with 14 years of experience in customer service and bilingual communication. Proficient in coding accuracy and billing compliance, with demonstrated success in resolving inquiries and facilitating claim processing. Focused on maintaining HIPAA compliance and enhancing patient support.

Overview

14
14
years of professional experience

Work History

Medical Coding and Billing Specialist Externship

Said Uddin MD
Houston
06.2025 - 08.2025
  • Delivered excellent customer service by facilitating patient check-outs and scheduling follow-up appointments.
  • Verified insurance and assessed patient benefit eligibility and status.
  • Answered medical phone inquiries with warmth and courtesy.
  • Processed co-pays accurately and posted to patient accounts.
  • Filed claims and ensured proper billing of patient accounts.
  • Adhered to HIPAA guidelines to protect patient information and privacy.

Customer Service Representative

Summer Energy LLC
Houston
09.2018 - 01.2023
  • Managed high volumes of incoming calls with professionalism to establish customer rapport.
  • Addressed billing inquiries, explained charges, processed payments, and resolved concerns efficiently.
  • Scheduled service calls and reported outages to relevant utility companies and management.
  • Resolved customer issues proactively to minimize escalations to management.
  • Informed customers about additional products and services to enhance satisfaction.

Cashier and Sales Floor Representative

Utopia for You
Houston
10.2011 - 10.2013
  • Greeted store visitors warmly, enhancing their shopping experience.
  • Assisted customers in finding products tailored to their specific needs.
  • Ensured a tidy and accessible sales floor for optimal customer convenience.

Education

Medical Coding And Billing Specialist

The College of Health Care Professions-Northwest
Houston, TX
08-2025

GED -

Avance Houston Inc
Houston, TX
10-2024

Skills

  • Outpatient coding and billing
  • ICD-10 and CPT coding
  • Medical insurance reimbursement
  • Collections management
  • Bilingual communication
  • Medical terminology expertise
  • HIPAA and OSHA compliance
  • Customer service

Timeline

Medical Coding and Billing Specialist Externship

Said Uddin MD
06.2025 - 08.2025

Customer Service Representative

Summer Energy LLC
09.2018 - 01.2023

Cashier and Sales Floor Representative

Utopia for You
10.2011 - 10.2013

Medical Coding And Billing Specialist

The College of Health Care Professions-Northwest

GED -

Avance Houston Inc

Similar Profiles

CREATE PROFILE