Joyce Waldron
Croghan
Summary
Diligent Home Health Aide with strong foundation in providing compassionate and personalized care to clients. Proven track record of supporting daily living activities, ensuring safety, and promoting well-being. Demonstrated ability to build rapport with patients and effectively manage varying care needs.
Experienced with providing compassionate care and support to clients. Utilizes effective communication and empathy to enhance patient comfort and trust. Knowledge of managing daily living activities, medication administration, and patient safety protocols.
Committed HHA offers 18 years in home healthcare. Dedicated to delivering consistent and focused attention to client safety, comfort, and dignity. Well-versed in direct patient care and recordkeeping.
Caring Home Health Aide with demonstrated experience providing quality in-home care to elderly, disabled and chronically ill individuals. Skilled in assisting with needs of diverse clientele.
Overview
13
13
years of professional experience
1
1
Certification
Work History
HHA - Home Health Aide
Meadowbrook-Carthage, NY
09.2024 - 11.2025
- Delivered personalized care and support to enhance patient comfort and well-being.
- Assisted patients with daily living activities, ensuring safety and dignity during care.
- Monitored patient health status, reporting changes to healthcare professionals promptly.
- Maintained accurate records of patient care activities and progress in compliance with regulations.
- Trained and mentored new staff on best practices in home health care delivery.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Improved patient well-being by providing compassionate and attentive personal care.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Certified Nursing Assistant (CNA)
Lowville Hospital-Lowville, NY
09.2023 - 09.2024
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and organization of patient rooms, adhering to infection control protocols.
- Supported nursing staff in administering medications and treatments according to care plans.
- Documented patient observations accurately in electronic health records to enhance care continuity.
- Trained new staff on best practices for patient care and facility protocols, fostering team efficiency.
- Implemented process improvements that enhanced workflow efficiency within the nursing unit.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Certified Nursing Assistant (CNA)
Sunset Nursing Home-Boonville, NY
01.2023 - 08.2023
- Collaborated with interdisciplinary teams to develop individualized care strategies for diverse patient needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
- Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
- Supported patients with personal care tasks to preserve dignity and promote independence.
- Coordinated with external healthcare providers, ensuring comprehensive care by sharing patient information and updates.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
General Labor Worker
Croghan Meat Market-Croghan, NY
07.2020 - 01.2023
- Operated machinery for meat processing, ensuring adherence to safety standards.
- Maintained cleanliness of work areas, adhering to health and sanitation regulations.
- Assisted in inventory management, tracking stock levels and product rotation.
- Monitored equipment performance, identifying issues for timely maintenance and repairs.
- Performed general housekeeping and cleaning tasks.
- Increased worksite efficiency by organizing and maintaining a clean work area.
- Utilized hand tools effectively for various general labor tasks, ensuring high-quality results.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced workplace accidents by strictly adhering to safety protocols and procedures.
500 Utility Floater/ System 4 Operator
Kraft Heinz Company-Lowville, NY
08.2016 - 07.2020
- Drove fork lift
- Cleaned different systems using computer and hands scrubbing.
- Managed a 4-to-5-man crew.
- Worked with fellow coworkers and on my own.
- Handled three different bailers.. Cardboard, plastic and supper sacks.
- Ran the powder room
- Brought materials to lines
- Gathered samples for the lab from the cooler pulling pallets up to 5 high and 40 pallet racks
- Worked any shift I was needed if available
- Operated machinery to ensure efficient production processes and product quality.
- Monitored equipment performance, identifying issues for timely resolution and minimizing downtime.
Night Shift Stocker
Walmart supercenter-Watertown, NY
01.2015 - 06.2016
- Stocked shelves efficiently, ensuring product availability and organization for optimal customer experience.
- Monitored inventory levels, restocked items promptly to prevent shortages and enhance store operations.
- Assisted in maintaining cleanliness and safety standards throughout the sales floor and stockroom.
- Collaborated with team members to implement effective merchandising strategies that increased product visibility.
- Trained new staff on stocking procedures, safety protocols, and customer service best practices.
- Streamlined replenishment processes, resulting in improved workflow efficiency during peak shopping hours.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
Certified Nursing Assistant (CNA)
Country Manor Nursing and Rehabilitation Center-Carthage, NY
01.2013 - 12.2014
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Streamlined patient care procedures, improving efficiency and reducing wait times for treatments.
- Facilitated smooth transitions for patients from hospital to home care, ensuring continuity of care.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Increased patient engagement by organizing recreational and therapeutic activities.
- Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
- Assisted in rehabilitation of patients, facilitating quicker recovery with exercise and mobility support.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Education
GED -
Madison Central High School
Madison, NY06.1998
Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Bathing assistance
- Housekeeping
- Dressing assistance
- First aid and safety
- Mobility support
- Care plan management
- Client documentation
- Patient transportation
- ADL support
Accomplishments
- Collaborated with team of 5 in the development of product accuracy.
- Supervised team of 5 staff members.
Certification
- Driver's License
- CPR Certification
Languages
English
Native or Bilingual
Timeline
HHA - Home Health Aide
Meadowbrook-Carthage, NY
09.2024 - 11.2025
Certified Nursing Assistant (CNA)
Lowville Hospital-Lowville, NY
09.2023 - 09.2024
Certified Nursing Assistant (CNA)
Sunset Nursing Home-Boonville, NY
01.2023 - 08.2023
General Labor Worker
Croghan Meat Market-Croghan, NY
07.2020 - 01.2023
500 Utility Floater/ System 4 Operator
Kraft Heinz Company-Lowville, NY
08.2016 - 07.2020
Night Shift Stocker
Walmart supercenter-Watertown, NY
01.2015 - 06.2016
Certified Nursing Assistant (CNA)
Country Manor Nursing and Rehabilitation Center-Carthage, NY
01.2013 - 12.2014
GED -
Madison Central High School