Lawrielle Beamen
Indianapolis,IN
Summary
Energetic, client focused, and self-motivated professional offering exceptional customer services specializing in healthcare and healcare support. Great at navigating complex situations to resolve issues efficiently, while maintaining a patient-focused approach that enhances customer satisfaction and promotes long-term engagement.
Overview
13
13
years of professional experience
1
1
Certificate
Work History
HHA - Home Health Aide
Avalon alliance
02.2023 - Current
- Delivered high-quality, time-sensitive care in fast-paced environments, demonstrating reliability and strict adherence to protocols - skills directly transferable to operations and safety roles.
- Maintained detailed documentation of care activities and client health changes, showcasing strong organizational and reporting abilities.
- Coordinated effectively with families, nurses, and care teams to ensure smooth daily operations and timely communication, reflecting cross-functional teamwork.
- Prioritized safety and situational awareness while assisting clients with mobility, medications, and home equipment - aligning with airport operational safety standards.
- Adapted quickly to dynamic schedules and emergency situations, maintaining calm and focus under pressure.
Hospice Aide
the oaks assisted living
11.2022 - 01.2023
- Caregivers are responsible for all duties related to safely providing for resident's care and wellbeing with kindness, excellent communication, and teamwork. The position requires an understanding and commitment to the principals and values of the community. The Caregiver position requires a caring nature and willingness to care for the elderly.
- Assists with all of the care needs a resident might require
- Maintains confidentiality of resident and fellow employee's information
- Notifies Resident Care Coordinator/Executive Director/RN of resident changes
Doordash Driver
DoorDash
04.2015 - 01.2023
- Delivered food and retail orders to customers promptly and accurately, ensuring high levels of customer satisfaction.
- Managed multiple orders and routes using GPS and mobile apps, demonstrating strong organizational and time management skills.
- Handled customer communication and problem resolution professionally in real-time, reinforcing strong interpersonal and service skills.
- Maintained vehicle cleanliness and safety, adhering to company and local traffic regulations.
Customer Service Representative
AWL
09.2021 - 06.2022
- Align AWL products and services with customer needs, and set thorough expectations to allow for long term success.
- Consult with your customers on best practices for integrating AWL products and services.
- Accurately record all required information and customer interactions.
Neuro Rehabilitation specialist/ Speech language Pathology Assistant/ Clinic Aide
Centre for Neuro Skills
07.2020 - 09.2021
- Assisted licensed Speech-Language Pathologists in delivering therapy services by preparing materials, organizing sessions, and supporting client engagement.
- Conducted routine therapy exercises and activities under supervision, helping clients improve communication and language skills.
- Maintained accurate records of therapy sessions, client progress, and attendance in accordance with privacy and regulatory standards.
- Supported scheduling, client intake, and administrative tasks to ensure efficient daily operations within the therapy department.
- Fostered a positive and encouraging environment for patients, demonstrating empathy, patience, and strong interpersonal communication skills.
Direct Support Professional
Tangram
02.2019 - 06.2020
- I help to support Individuals with physical and mental disabilities And to help meet their specific needs and desires. I assist them to live full, meaningful, and happy lives, at home and At work.
- Perform direct care on individuals supported and appropriately implement teaching strategies for ISP goals and behavior plans.
- Administer medication to the individuals.
- Handle medical documentations/office work.
Residential Support Staff
Daybreak
01.2018 - 07.2018
- Company Overview: Daybreak Community Service
- Assist people with developmental disabilities in exploring community resources, to find meaningful recreational and social activities.
- Teach individuals to perform tasks necessary to function as independently as possible and to transport people to and from community activities.
- Perform direct care on individuals supported and appropriately implement teaching strategies for ISP goals and behavior plans.
- Also be able to perform other reasonably related duties as assigned.
- Administer medication to the individuals.
- Handle medical documentations/office work.
- Daybreak Community Service
FULL-TIME ASSISTANT TEACHER
Imagine Nation Learning Center
08.2016 - 12.2017
- Follow the provided curriculum.
- Assist with prepping.
- Help plan lessons.
- Teaching ASL.
- Numbers (English and Spanish).
- Good classroom management.
- Supervise children at all times (Inside, outside, changing station).
- Provide variety of age appropriate activities, keeping students engaged.
- Maintain a suitable learning environment for the children.
FULL TIME, LIVE-OUT NANNY
Kolitta Reed
12.2014 - 03.2016
- Create a stimulating, nurturing, and safe environment for the children.
- Supervise the children's activities at all times.
- Plan and prepare meals and bottles for, and feed, the children.
- Place the children down for naps and bedtime.
- Bathe, dress, and change diapers.
- Potty train the children.
- Perform housework related to child care, including washing the children's clothes, cleaning up after meals, tidying play areas, and washing bottles.
- Teach the children good social manners.
- Play with the children, both indoors and outdoors.
- Plan and lead educational activities, including reading, with the children.
- Creatively discipline the children, when necessary.
- Drive the children to and from activities.
- Administer medicine to the children.
- Responsible for an infant, two middle school children and a child with autism.
Customer Service Representative
STAFF MARK TEMPORARY AGENCY Lifetouch Portrait Studios
08.2012 - 12.2012
- Accomplish and exceeded sales goals.
- Knowledgeable with current packaging, pricing and promotion information.
- Effectively communicate with customers answering all questions and concerns.
- Follow merchandising guidelines to enhance sales and increase traffic flow and identity of studio.
- Execute proper sales transaction procedures and recording accurate Guest and sales information on cash register, receipts, and reports.
- Follow merchandising guidelines to enhance sales and increase traffic flow and identity of studio.
- Promote business by generating rapport with guest and providing outstanding guest services.
Sales Associate
WALMART
04.2012 - 07.2012
- Provide direct assistance to customers, co-workers and peers.
- Deliver efficient customer service, including anticipating customer needs, suggesting alternatives and problem solving with a minimal supervision.
- Give assistance to the front end associates with cost checks.
- Performs cashier services; handling large amounts of money daily, operating an automated cash register, process refunds, and conduct intercom announcements.
- Maintain a clean and organized working area in the facility.
- Follow appropriate procedures for handling claims goods.
- Answer Customer calls quickly, and provide outstanding Customer Service.
- Maintain a correctly merchandised department through zoning the department.
- Ensure the merchandise is correctly signed and priced.
- Remain well-informed regarding all areas of the store.
Education
High school diploma - General studies
George Washington High School
Cedar Rapids, IA05.2011
Skills
- Customer service
- Serving
- problem solving
- Meal Preparation
- Developmental Disabilities Experience
- Data collection
- Organizational Skills
- Hospitality
- Microsoft Publisher
- fast typer
- Classroom Management
- Medication Administration
- Writing Skills
- Windows
- Food Prep
- Special Needs
- Applied Behavior Analysis
- Administrative Experience
- Speech Therapy
- Childcare
- American Sign Language
- Research
- Case Management
- Special Education
- Behavioral Health
- Excel
- Behavioral Therapy
- Toddler Care
- Warehousing
- MS Office
- Home Care
- Nannying
- Caregiving
- Group Therapy
- Behavior Management
Accomplishments
Certified in CPR and First aid with additional training completed in
Phlebotomy techniques and procedures.
Certification
- Driver's license, Indefinite
- CPR Certification, 2025-05-01, 2027-06-30
- Certified Phlebotomy Technician, 2025-04-01, 2027-05-31, Successfully completed hands-on training in venipuncture, capillary puncture, and specimen handling according to clinical and safety protocols., Demonstrated proficiency in collecting blood specimens from patients of all ages with a focus on patient comfort, infection control, and accurate labeling., Gained experience using proper PPE and adhering to OSHA and HIPAA regulations during all procedures., Trained in managing difficult draws, handling adverse reactions, and maintaining professional communication with patients and healthcare teams., Familiar with centrifuging, storing, and transporting specimens in accordance with laboratory standards.
- CPR & First Aid, 2022-09-01, 2024-09-30
- First Aid Certification, 2022-08-01, 2024-08-31
Languages
asl
Limited Working
Timeline
HHA - Home Health Aide
Avalon alliance
02.2023 - Current
Hospice Aide
the oaks assisted living
11.2022 - 01.2023
Customer Service Representative
AWL
09.2021 - 06.2022
Neuro Rehabilitation specialist/ Speech language Pathology Assistant/ Clinic Aide
Centre for Neuro Skills
07.2020 - 09.2021
Direct Support Professional
Tangram
02.2019 - 06.2020
Residential Support Staff
Daybreak
01.2018 - 07.2018
FULL-TIME ASSISTANT TEACHER
Imagine Nation Learning Center
08.2016 - 12.2017
Doordash Driver
DoorDash
04.2015 - 01.2023
FULL TIME, LIVE-OUT NANNY
Kolitta Reed
12.2014 - 03.2016
Customer Service Representative
STAFF MARK TEMPORARY AGENCY Lifetouch Portrait Studios
08.2012 - 12.2012
Sales Associate
WALMART
04.2012 - 07.2012
High school diploma - General studies
George Washington High School
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