Joyce Wales
39835 Greenwell Springs RD, Clinton,LA
Summary
Committed and dependable job seeker with over 30 years of experience as a paramedic. Effectively assessed patients and performed life-saving treatments and procedures. Strong work ethic, adaptability, and adept at working effectively unsupervised and quickly mastering new skills. Skilled in management, working under pressure, and adapting to new situations and challenges.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Psychomotor Examiner
Bureau of EMS
Baton Rouge, LA
11.2023 - Current
- Assist with preparation and administration of all National Registry of EMT's and LA Bureau of EMS psychomotor exams.
Telecommunications Chief of Operations
East Baton Rouge Emergency Medical Services
Baton Rouge, LA
12.2016 - 06.2021
- Manage the Telecommunications Division and radio shop responsible for all inventory, repairs, programming, and purchasing of two-way radio equipment.
- Recruit, train, and supervise radio shop staff as well as train new EMS, police, and fire personnel on two-way radio operations.
- Review and approve project plans prior to implementation.
- Develop disaster plans for the use of radio & communication's equipment and meet with stakeholders to collaborate and resolve problems.
- Control Telecommunications and radio shop budget and expenditures.
- Implement and supervise large scale wireless programming project for all two-way radio equipment.
- Serve as the EMS Representative for State and Regional Interoperability Committees working to achieve statewide public safety communications and interoperability among all two-way radio users.
- Elected as the Louisiana Vice President for Motorola Trunked Users Group to be the liaison and problem solver between Motorola and all two-way radio users.
Public Safety Radio System Coordinator
East Baton Rouge Parish Emergency Medical Services
Baton Rouge, LA
08.2011 - 12.2016
- Build and create programming templates for all two-way radios used by public safety agencies.
- Update firmware, encryption, and programming software in all radio shop computers and public safety radios.
- Coordinate and enhance existing databases and establish new databases as part of tracking all two-way radio users and information.
- Assist the Telecommunication's Chief of Operations with supervision of technicians, daily activities, employee training, and projects.
Unit Commander
East Baton Rouge Parish Emergency Medical Services
Baton Rouge, LA
08.2008 - 08.2011
- Work as a paramedic to provide emergency care to patients.
- Assist the EMS supervisors with first line supervisory and administrative duties including supervision and training of EMS personnel.
- Participate in orientation, training, and evaluation of new EMT Basic, Advanced, and Paramedic employees.
- Assist with evaluating employee performances for proper EMS procedures and patient care protocols.
- Demonstrate dedication to providing quality care through continued training and education.
- Maintain a strong rapport with other medical professionals to foster quality and efficient patient care.
Paramedic
East Baton Rouge Parish Emergency Medical Services
Baton Rouge, LA
01.1995 - 08.2008
- Respond to 911 calls and provide Advanced and Basic Life Support care to citizens of East Baton Rouge Parish.
- Administer CPR and other life-saving techniques on patients in cardiac arrest.
- Demonstrate dedication to providing quality care through continued training and education.
- Maintain a strong rapport with other medical professionals to foster quality and efficient patient care.
- Serve as a primary caregiver to complete all appropriate patient care documentation in accordance with HIPPA and other associated law, protocols, and procedures.
- Maintain National Registry, ACLS, CPR, and other certifications necessary for quality patent care.
Education
Emergency Medical Technician-Basic
Baton Rouge Vocational Institute
Baton Rouge, LA07.1993
Paramedic
East Baton Rouge Emergency Medical Services
Baton Rouge, LA11.1994
Some College (No Degree) - General Studies
Louisiana State University And A&M College
Baton Rouge, LASome College (No Degree) - Business Administration
Baton Rouge Community College
Baton Rouge, LASkills
- Good work ethic
- Computer skills
- Communication
- Supervision & leadership
- Project coordination
- Paramedic Skills
Certification
- Nationally Registered Paramedic-Current
- State of Louisiana Bureau of EMS Licensed Paramedic-Current
- ACLS Certification-Current
- CPR Certification- Current
- Effective Cyclist Instructor- 1998-2007
- International Police Mountain Bike EMS Instructor-1998-2007
- CPR Instructor- 1996-1998
Timeline
Psychomotor Examiner
Bureau of EMS
11.2023 - Current
Telecommunications Chief of Operations
East Baton Rouge Emergency Medical Services
12.2016 - 06.2021
Public Safety Radio System Coordinator
East Baton Rouge Parish Emergency Medical Services
08.2011 - 12.2016
Unit Commander
East Baton Rouge Parish Emergency Medical Services
08.2008 - 08.2011
Paramedic
East Baton Rouge Parish Emergency Medical Services
01.1995 - 08.2008
Emergency Medical Technician-Basic
Baton Rouge Vocational Institute
Paramedic
East Baton Rouge Emergency Medical Services
Some College (No Degree) - General Studies
Louisiana State University And A&M College
Some College (No Degree) - Business Administration
Baton Rouge Community College
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