I love to sew, knit, some crocheting, Baking was a favorite past time, I stay up to date as much as possible on worldly issues, I like to do research on medical problems like autism to understand it, look for research being done on Covid 19 and found amazing research, Researched neuro - muscular issues in hopes of getting a better understanding of how our bodies work (which in part is due to my history Of my accident) I learned much when it comes to how the medical world doesn't always empower the client I am always on the watch for sexual exploit as when my son was just 2 years old and in a babysitters home he and many other children ended up with a sexual predator and us mothers got together and I ended up going to a senator and confronting him and I got the first law put into the PA State books on sexual assault which opened the doors for many I do not tolerate abuse of any kind I do enjoy helping others though there may be some limitations I just started on a walking regimen for my health as well as exercising at JCC of York and love it I want strength to live out my life and to empower myself and inspire others as much as I can
Joyce Winand
York,PA
Summary
Dynamic landlord with 18 years at J & M Rental Services, LLC, excelling in tenant relations and conflict resolution. Demonstrated strong negotiation skills and a commitment to safety compliance, ensuring a secure living environment. Successfully transitioned properties through creative financing, enhancing profitability while maintaining high customer service standards. If I may add to this section I also worked with one Tenant who were not always understanding of how things worked. I showed patience, maybe not always knowing how to hear them clearly due to his impediment however I did all that I could to make his way easier. It's important as a landlord to remember other people are human too.
Overview
19
19
years of professional experience
Work History
Landlord
J & M Rental Services, LLC
01.2004 - 08.2022
I monitored Rent collections, resolved Tenant disputes as quickly as possible, Coordinated move in - move out processes, worked on minimizing neighbor disputes, developed a system of monitoring rent receipts and record keeping, checked into background information as much as possible. I wanted to ensure Tenants would be responsible and minimize risks to the owners. I conversed with tenants, communicated about their issues they were facing, even sat down with Tenants to iron out a plan to resolve their issues. I did this for 18 years and managed well until Covid 19 came. Then I sold the houses through creative financing and enjoyed it. It proved to be a very good source. I took care of all the bank work. I kept records of disputes to see what patterns may surface.
Education
York Vo Tech
York PA06-1976
Skills
- Safety and security, security was always my main concern as I did not want them to be without housing It was their place of identity I always wanted to deal fairly with all Tenants
- Strong negotiation skills, When it came time I sent letters and reminders as well as speaking to the tenant about necessary changes I had to provide an honest evaluation of how things were working out Then would negotiate a follow up of they needed to do to accomplish the goals set out
- Customer Service-oriented, I needed to follow the fair housing Act to make sure equality was followed;
- Safety compliance, this involved making sure safety was number 1 and the rules were being followed according to the city rules and laws;
Interests
Timeline
Landlord
J & M Rental Services, LLC
01.2004 - 08.2022
York Vo Tech
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