Judy Youmans
Mount Pleasant
Summary
I am a Saginaw Chippewa Tribal Elder with a willingness to take on added responsibilities to meet team goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
A gaming professional prepared to excel in fast-paced casino environment. Proven experience in table games, engaging with patrons, and adhering to stringent gaming standards. Collaborative team member focused on delivering results and adapting to dynamic needs. Skilled in games and customer interaction, with reliable and flexible personality.
Overview
21
21
years of professional experience
Work History
Landlord
Self
Mount Pleasant, MI
09.2020 - Current
- Managed property maintenance and repair schedules to ensure tenant satisfaction.
- Screened potential tenants using background checks and credit evaluations.
- Negotiated lease agreements, ensuring compliance with local housing regulations.
- Coordinated rent collection processes, facilitating timely payments from tenants.
- Conducted regular property inspections to maintain safety standards and identify improvements.
- Monitored rent collections and resolved tenant disputes quickly and effectively.
- Enhanced property appearance by overseeing regular maintenance tasks, landscaping projects, and interior renovations.
- Followed up on delinquent tenants and coordinated collection procedures.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Kept properties in compliance with local, state, and federal regulations.
Table Games Dealer
Soaring Eagle Casino & Resort
Mount Pleasant, MI
09.2005 - Current
- Dealt blackjack, carnival games and roulette, ensuring adherence to gaming rules and regulations.
- Monitored player interactions, maintaining a positive and engaging atmosphere.
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Handled and shuffled cards and playing pieces to maintain game integrity.
- Collaborated with floor supervisors to address player disputes promptly and professionally, ensuring guest satisfaction.
- Contributed ideas for operational improvements during dealer meetings for management to consider.
- Welcomed customers and established immediate rapport to encourage gameplay.
- Prepared players to join games by explaining rules and exchanging money for chips.
Education
Associate of Science - Liberal Arts
Saginaw Chippewa Tribal College
Mount Pleasant, MI05-2017
Skills
- Safety and security
- Strong negotiation skills
- Customer Service-oriented
- Safety compliance
- Rent collection
- Eviction procedures
- Property management
- Applicant screening
- Screening tenants
- Exceptional oral and written communication skills
- Lease renewals
- Multi-family property management
Timeline
Landlord
Self
09.2020 - Current
Table Games Dealer
Soaring Eagle Casino & Resort
09.2005 - Current
Associate of Science - Liberal Arts
Saginaw Chippewa Tribal College