Joyce Wright
Milwaukee
Summary
More than 24 years as a knowledgeable and effective patient caregiver. Highly accomplished team player and good problem-solving abilities. I am a retired mother of three looking to continue helping people and serving my community.
Overview
29
29
years of professional experience
Work History
Dining Utility
Marquette Commons
Milwaukee
03.2022 - 05.2025
- supporting dining room responsibilities by cleaning tables and floors.
- Earned recognition from management for delivering exceptional customer service.
- Assisted customers with requests and answered questions, boosting satisfaction levels.
- Identified customer needs promptly, enhancing service responsiveness.
Certified Nursing Assistant
Maple Ridge Health Services
Milwaukee
03.1996 - 04.2020
- Assisted with serving meals, feeding patients, and ambulating, turning, and positioning patients. Provided fresh water and nourishment between meals.
- Administered adjunct care, including enemas, douches, non-sterile dressings, surgical preps, ice packs, heat treatments, sitz and therapeutic baths, and applied restraints to ensure patient safety and hygiene.
- Assisted with serving meals, feeding patients, and ambulating, turning, and positioning patients.
- Enhanced patient comfort by utilizing resources, transporting patients, responding to call lights and requests, and reporting observations to nursing supervisor.
- Documents actions by completing forms, reports, logs, and records.
- Maintains work operations by following policies and procedures.
- Protects organization’s value by keeping patient information confidential.
Education
High School Diploma -
Ruleville High School
Mississippi09-1964
Skills
- Food safety practices
- Sanitation practices
- Dining service protocols
- Health safety regulations
- Nutritional guidelines
- Customer service techniques
- Maintains current CPR certification
- Multi-tasking
- Oral communication
- Written communication
- Reading communication
- Friendly and professional bedside manner
Timeline
Dining Utility
Marquette Commons
03.2022 - 05.2025
Certified Nursing Assistant
Maple Ridge Health Services
03.1996 - 04.2020
High School Diploma -
Ruleville High School