Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Guests referrals for magazine profiles for considerate & caring service
Timeline
Generic

Artelle Peters

Atlanta,GA

Summary

Experienced with delivering attentive and efficient dining room service. Utilizes strong communication and coordination to enhance guest dining experiences and maintain smooth operations. Knowledge of menu offerings and dietary needs ensures personalized service and customer satisfaction.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Employee Dining Room Server & Trainer

Davio's N.Ital.Stkhse & Restaurant @ Phipps Plaza
Atlanta, GA
03.2011 - 12.2025

Launched new location outside New England, specializing in fresh seafood, pastas, and steaks inspired by Northern Italian cuisine.

  • Provided exceptional customer service in fast-paced dining environment.
  • Collaborated with kitchen staff to coordinate timely meal service during peak hours.
  • Adapted to diverse customer needs, enhancing overall satisfaction and loyalty.
  • Trained new staff on service protocols and best practices for superior dining service.
  • Handled cash transactions accurately, maintaining integrity of the dining room''s financial records.
  • Maintained a clean and organized dining area, contributing to a positive dining experience for employees.
  • Complied with health code regulations through diligent cleaning practices and proper handling of food items.
  • Assisted in training new servers, sharing insights on best practices for exceptional service standards in the Employee Dining Room environment.
  • Contributed to an increase in employee morale by fostering a welcoming and inclusive atmosphere in the dining room.
  • Actively participated in team meetings where suggestions were exchanged regarding ways to improve productivity while offering better-quality service.
  • Enhanced customer satisfaction by providing efficient and attentive service in the Employee Dining Room.
  • Built rapport with colleagues through friendly interactions during meal services, promoting teamwork within the company culture.
  • Helped maintain overall presentation of the dining area by arranging tables neatly before each mealtime event.
  • Implemented feedback from supervisors to continually improve performance as an Employee Dining Room Server.
  • Provided attentive service and proactively assessed guest needs.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Assisted wait staff with timely food delivery and guest requests.
  • Monitored dining room inventory and replenished as necessary.
  • Served meals to customers according to established guidelines.
  • Refilled beverage glasses, cleared and reset tables, and stocked service areas.
  • Maintained clean and safe work environment.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Arranged food, utensils and condiments on trays to serve meals with necessary items.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Inspected dishes and utensils for cleanliness.

Food & drink trainer/server

Davio’s N. It. Stkhs @ Phipps
ATL, GA
03.2010 - 12.2025
  • Trained to open, train & excite service industry men & women to know the food, wine & drink products to advise, suggest & sell with the knowledge to instill confidence in their purchases with the establishment for 14 years.

Education

No Degree - Civil Engineering Technology

Southeastern Massachusetts University
North Dartmouth, MA
06-1977

Skills

  • Strong multitasking abilities
  • Team player attitude
  • Reliability and punctuality
  • Cleanliness and hygiene
  • Positive demeanor
  • Cash handling proficiency
  • Professional appearance
  • Order accuracy
  • Table setting expertise
  • Food safety practices
  • Wine pairing
  • Food allergy awareness
  • Efficient time management
  • Guest service
  • Interactive communication skills
  • Stress tolerance
  • Adaptive learning
  • Hospitality service expertise
  • Table setup
  • Table clearing
  • Menu memorization
  • Food running
  • Performance improvement
  • Timely food delivery
  • Dining room organization
  • Ordering procedures
  • Guest seating
  • Place settings
  • Table layout
  • Table setting arrangement
  • Menu inquiries
  • Customer seating
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Warm and friendly
  • Attention to detail
  • Professional attitude
  • Problem-solving abilities
  • Cleaning and sanitizing
  • Multitasking Abilities
  • Reliability
  • Customer satisfaction
  • Guest interaction
  • Active listening
  • Adaptability and flexibility
  • Safe food handling
  • Customer interaction
  • Professional and courteous
  • Task prioritization
  • Conflict and complaint resolution
  • Self motivation
  • Supply stocking
  • Interpersonal skills
  • Food presentation
  • Goal setting
  • Guest relations
  • Professionalism
  • Greeting and seating guests
  • Kitchen communication
  • Food safety understanding
  • Opening and closing procedures
  • Sanitation guidelines
  • Payment processing
  • Time management abilities
  • Continuous improvement
  • Physical stamina
  • Inventory management

Accomplishments

  • Supervised team of 5-10 staff members.
  • Achieved coordinated execution by completing synchronized 3-4 plated courses with accuracy and efficiency.
  • Collaborated with team of 4-5 Captains in the development of "Synchronized Drop Service".

Certification

  • Basic food safety, personal hygiene, sanitation, and allergen awareness as a "ServSafe Food Handler" from the opening & constant updating for 14 years.
  • Allergen Certification armed with a knowledge in handling food allergies for guests safety for 14 years.
  • We were trained on responsible alcohol service, recognizing intoxication, and preventing underage drinking for my 14 years of watchful care for the guests aware of safety before getting behind the wheel of a car with The TIPS Program.

Guests referrals for magazine profiles for considerate & caring service

Being a native of The North East Coast in recognizing regional differences in food preferences, I understood that the guests would be more confident in their purchase of our product explaining the sourcing & geographical context that the Chef had in consideration in the menu choices, not just the 4 seasonal changes every year, but also The "Features" offered nightly!

The honor of being spotlit in a "Salute to Server" early on in the "FLAVORS", Atlanta's Dining Scene Magazine put me in the "Go-To" category when an opinion was needed as the Face that represented a Northern, "N.E. Patriots fan where "Matty Ice" of The "Atlanta Falcons" designated us as his home restaurant with The AJC contacting our P.R. person for comments everytime we were visited by The "Rival Teams"!

Timeline

Employee Dining Room Server & Trainer

Davio's N.Ital.Stkhse & Restaurant @ Phipps Plaza
03.2011 - 12.2025

Food & drink trainer/server

Davio’s N. It. Stkhs @ Phipps
03.2010 - 12.2025

No Degree - Civil Engineering Technology

Southeastern Massachusetts University
Artelle Peters