Motivated individual with a versatile background in customer service. Known for strong communication and critical thinking skills, contributing to improved guest experiences and team efficiency. Ready to leverage expertise in a new, engaging environment.
Overview
7
7
years of professional experience
Work History
Employee Dining Room Server
Hideaway Pizza
11.2025 - Current
Provided exceptional customer service in fast-paced dining environment.
Assisted in food preparation and presentation to ensure quality standards.
Maintained cleanliness and organization of dining area for optimal guest experience.
Collaborated with team members to streamline service operations during peak hours.
Adapted quickly to changing menus and special requests from guests.
Delivered prompt service while managing multiple tables efficiently.
Developed strong communication skills through direct interaction with diverse clientele.
Baseball Umpire
Various Leagues/ Tournaments
08.2022 - Current
Enforced rules and regulations to ensure fair play during games.
Maintained composure under pressure while making crucial decisions on the field.
Collaborated with coaches and players to address concerns and improve game understanding.
Evaluated player performance and provided constructive feedback for skill development.
Trained new umpires on rules, signals, and game management strategies.
Analyzed game situations to make accurate judgments in real-time scenarios.
Promoted good sportsmanship among players.
Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans.
Fielded questions from athletes and coaches regarding specific scenarios and calls.
Sales Associate
Dick's House of Sports
09.2024 - 01.2026
Assisted customers in product selection, enhancing shopping experience and satisfaction with product knowledge and great customer service.
Learned product knowledge quickly, providing informed recommendations to customers.
Processed transactions efficiently using point-of-sale systems, ensuring accurate sales reporting.
Maintained store presentation standards by organizing merchandise and displays effectively.
Collaborated with team members to achieve daily sales goals and improve customer service.
Engaged with customers to address inquiries and resolve concerns promptly.
Monitored inventory levels, assisting in stock replenishment to prevent shortages.
Participated in promotional activities, contributing to increased foot traffic and sales volume.
Busser/Host/Food Runner
Olde Orchard Restaurant
07.2019 - 08.2024
Cleared and set tables efficiently to enhance dining experience for guests.
Assisted servers by delivering food and drinks, ensuring timely service.
Maintained cleanliness in dining area by promptly clearing dishes and sanitizing surfaces.
Communicated with kitchen staff to ensure accurate order delivery and guest satisfaction.
Supported team members during peak hours, fostering a collaborative work environment.
Engaged with guests to address needs, enhancing overall customer service experience.