Joyce A Coe
Red Oak,TX
Summary
Proven professional with a track record of excellence in customer service and data entry, demonstrated at Spirit Homecare. Skilled in relationship building and meticulous documentation, I excel in fast-paced environments, ensuring accuracy and efficiency. My ability to adapt and collaborate has consistently enhanced team performance and patient satisfaction.
Overview
23
23
years of professional experience
Work History
Resale
Jcoe Resales
10.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Intake Coordinator
Spirit Homecare
06.2002 - 02.2020
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
- Completed intake assessment forms and filed clients' charts.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
Education
High School Diploma -
Desoto High School
DeSoto, TX05-1989
Skills
- Customer service
- Multitasking and organization
- Relationship building
- Data entry
- Phone and email etiquette
- Handling complaints
Timeline
Resale
Jcoe Resales
10.2022 - Current
Intake Coordinator
Spirit Homecare
06.2002 - 02.2020
High School Diploma -
Desoto High School
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