Joyce Asantewaa Kozegah
Pickerington,OH
Summary
Professional in patient support with demonstrated expertise in coordinating care, managing patient interactions, and navigating healthcare systems. Strong focus on team collaboration and achieving results, adaptable to changing needs, and capable of supporting colleagues and patients alike. Adept at communication, problem-solving, and maintaining confidentiality while ensuring patient satisfaction and well-being.
Compassionate new graduate nurse with diverse clinical experience and a strong commitment to patient-centered care. Inspired to enter nursing from a passion for helping others and making a meaningful difference in patients’ lives. Skilled in assessment, communication, and teamwork, and eager to grow as part of a supportive healthcare team
Overview
8
8
years of professional experience
1
1
Certification
Work History
CASE MANAGER / CRISIS INTERVENTION SPECIALIST
National Church Residences
12.2019 - 08.2024
- Coordinated client intake assessments to identify needs and develop personalized service plans.
- Facilitated communication between clients and service providers to ensure timely access to resources.
- Monitored client progress through regular follow-ups and adjusted care plans as necessary.
- Maintained accurate documentation of client interactions and services provided for compliance purposes.
- Advocated for clients' rights and needs in various settings, ensuring equitable access to services.
- Crisis Specialist Assist with providing crisis interventions and psychosocial counseling services to restore patients and families to optimum social and psychological health based on their strengths and use of available resources.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Case Manager
North Central Mental Health
05.2016 - 2018
- Developed individualized service plans to address client needs and optimize support resources.
- Coordinated multidisciplinary team meetings to evaluate client progress and adjust care strategies.
- Implemented case management software to streamline documentation and improve workflow efficiency.
- Monitored client outcomes, ensuring adherence to treatment plans and timely interventions.
Education
Bachelor of Science - Accelerated Nursing
Ashland University, Dwight Schar College of Nursing
Mansfield, OH12-2025
Master of Science - Health Administration
Franklin University
Columbus, Ohio, OH05-2019
Bachelor of Science - Applied Psychology
Franklin University
Columbus, OH01-2016
Skills
- Patient confidentiality
- Documentation accuracy
- Medical terminology
- Data entry proficiency
- Patient Care & Safety
- Vital Signs Monitoring
- Medication Administration & Injections
- IV medication therapy
- Specimen collection
- Wound Care
- Neonatal & Maternity care
- Charting in EHR
- Physical Assessment
- Infection Control Practices
- Foley Care/Insertion
- Patient education & Discharge
- HIPPA Scheduling
- Medication calculations, Electronic Health Records: EPIC, Athena, Meditech, Strong Communication
- Teamwork Time Management Phone etiquette
Accomplishments
Brethren Care Village - Skilled Nursing and Rehab (Fall 2024)
OhioHealth Mansfield Hospital- Medsurg - Orthopedics unit (Fall 2024)
OhioHealth Mansfield Hospital- Adult Critical Care - 3NT Intermediate Care (Spring 2025)
OhioHealth Mansfield Hospital- Behavioral Health (Spring 2025) Nationwide Children’s Hospital - Burns Unit, Columbus, Ohio (Summer 2025)
OhioHealth Mansfield Hospital - OB Maternity/Newborn (Summer 2025)
OhioHealth Mansfield Hospital - Nephrology Unit (Summer 2025)
Preceptorship - OhioHealth Grady Hospital, Delaware - Medsurg Unit (Fall 2025) Capstone 120 hours
Akron Children's Pediatric Urgent Care - Mansfield, OH (Fall 2025)
Certification
CPR - BLS Provider- ACLS Medical Training (Exp. 2027)
ODH Children's hearing screening training
Ohio Dept. of Health - 2017 Vision Screening Guidelines Training
Timeline
CASE MANAGER / CRISIS INTERVENTION SPECIALIST
National Church Residences
12.2019 - 08.2024
Case Manager
North Central Mental Health
05.2016 - 2018
Bachelor of Science - Accelerated Nursing
Ashland University, Dwight Schar College of Nursing
Master of Science - Health Administration
Franklin University
Bachelor of Science - Applied Psychology
Franklin University