Joycelin Martinez-Covarrubias
Summary
Current college student with basic knowledge of Business and Law. Demonstrates strong teamwork, problem-solving, and time-management skills. Equipped with solid Computer literacy and bilingual communication skills. Prepared to start a career and make meaningful contributions with commitment and drive.
Overview
3
3
years of professional experience
Work History
Front Desk/Cashier
Masterpark Airport Parking
04.2024 - Current
- Welcomed customers and helped determine their needs.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
Cashier/Customer Service Representative
Hong Kong Market
09.2021 - 03.2022
- Greeted customers entering the store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with accuracy.
- Restocked and organized merchandise in front lanes and the store.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds, and resolving transaction issues.
- Stocked, tagged, and displayed merchandise as required.
- Received and digitally organized all incoming stock
Education
No Degree - Business And Law
Seattle University
Seattle, WA06-2026
High School Diploma -
Evergreen High School
Seattle, WA06-2024
Skills
- Patience and Empathy
- Team player attitude
- Excellent workplace organization
- Data Entry Efficiency
- Customer Service
- Payment Processing
- Problem-Solving
- Multitasking
- Computer Skills
- Detail Oriented
- Relationship Building
- Phone and Email Etiquette
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Limited Working
Interests
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Auto Repair/Restoration
- I like working with my hands and fixing things
- Volunteer Work
- Drawing and Painting
- Reading
- Creative Writing
- Music
Timeline
Front Desk/Cashier
Masterpark Airport Parking
04.2024 - Current
Cashier/Customer Service Representative
Hong Kong Market
09.2021 - 03.2022
No Degree - Business And Law
Seattle University
High School Diploma -
Evergreen High School
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