Joycelyn Argueta
Metairie,LA
Summary
Friendly, compassionate, and dedicated customer service professional with a strong passion for helping others and delivering excellent service. Known for maintaining a positive attitude, working well with others, and handling responsibilities with care and professionalism. Reliable, hardworking, and committed to providing a welcoming and respectful environment for customers and coworkers.
Overview
2
2
Languages
1
1
Certification
8
8
years of professional experience
Work History
Waitress Hostess
Tokyo Grill
Kenner, Louisiana
07.2026 - Current
- Greet and assist customers in a friendly and professional manner.
- Take phone orders and answer customer questions about the menu.
- Prepare and organize dining tables.
- Clean dining areas and maintain a clean restaurant environment.
- Prepare salads and pack takeout orders.
- Stock condiments and utensils.
- Assist with restaurant closing duties.
- Dry and organize sushi dishes.
- Communicated with kitchen staff about orders
Customer Service Associate
Dollar General
Metairie
09.2025 - 09.2025
- Greet and assist customers in a friendly and professional manner.
- Operate the register and scan customer purchases.
- Stock and organize merchandise.
- Clean and maintain store refrigerators.
- Help maintain a clean and organized store environment.
Cashier
Diaz Market
Kenner, Louisiana
03.2024 - 04.2024
- Checked out customer purchases using the register.
- Processed gas pump transactions through the register.
- .Stocked and organized store merchandise.
- Cleaned the store and performed closing duties.
- Locked the store at closing.
- Processed customer transactions efficiently at Diaz Market.
- Counted and balanced the cash till.
Temporary Customer Service Associate
Walgreens
Metairie, Louisiana
01.2024 - 02.2024
- Greeted customers and provided friendly, efficient customer service.
- Operated the cash register and processed cash, card, and mobile payments.
- Stocked and organized merchandise.
- Assisted customers with locating products.
- Maintained a clean and organized work environment.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Resolved customer inquiries in a timely manner.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Counted and verified register cash to ensure the drawer contained the correct amount.
Waitress Hostess
Tokyo Grill
Kenner, LA
07.2018 - 03.2020
- Greeted customers and provided friendly service.
- Took phone orders and answered questions about the menu
- .Prepared dining tables and cleaned tables after use.
- • Prepared salads and packed takeout orders.
- Stocked condiments and utensils.
- Served food and beverages promptly, ensuring customer satisfaction.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Cleaned the restaurant during closing.
- Dried sushi dishes and assisted with restaurant organization.
Education
Grace King High School
Metairie , LouisSome College (No Degree) - General Studies
Delgado Community College
New Orleans, LASome College (No Degree) - General Studies
University of New Orleans
New Orleans, LASkills
- Customer Service
- Organization
- Cash Register Operation
- Customer Assistance
- Restaurant Service
- Teamwork
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
- Emergency Medical Technician (EMT) Certification earned in 2017 at Grace King High School
References
References available upon request.
Timeline
Waitress Hostess
Tokyo Grill
07.2026 - Current
Customer Service Associate
Dollar General
09.2025 - 09.2025
Cashier
Diaz Market
03.2024 - 04.2024
Temporary Customer Service Associate
Walgreens
01.2024 - 02.2024
Waitress Hostess
Tokyo Grill
07.2018 - 03.2020
Grace King High School
Some College (No Degree) - General Studies
Delgado Community College
Some College (No Degree) - General Studies
University of New Orleans