Joycelyn Arreola
Chicago,Il
Summary
Possess a strong knowledge of the regulations and practices involved in customer service. Experience in retail, money counting, organization, computer skills, and hands on work. Procedural and policy knowledge in check cashing . Highly skilled in performing routine transactions. Demonstrate ability to communicate effectively with staff, customers, and the general public.
Overview
4
4
years of professional experience
Work History
Cashier
Carneceria Jimenez
3850 W.Fullerton,Chicago, Il
03.2011 - 05.2012
- Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.
- Processed credit cards, checks, gift cards and coupons.
- Alerted customers to upcoming sales events and promotions.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Barista/Cashier
HMS Host/Starbucks
Chicago O'Hare Airport
06.2012 - 06.2013
- Completed regular bar inventories and daily requisition sheets as requested.
- Thoroughly cleaned and sanitized work area including mopping and sweeping, washing display cases, wiping down prep areas and equipment, washing utensils and dismantling and cleaning machinery.
- Maintained friendly and professional client interactions at all times.
Machine Operator
Labor Solutions Llc
6336 W.Grand Ave 60639
07.2013 - 02.2014
- Responsible for the selection and maintenance of equipment.
- Made sure that products were produced on time and are of good quality.
- Ensured that all health and safety guidelines were followed.
Customer Service Represenative
PLS Check Cashiers
1617 N.Cicero, Chicago, IL, 60651
03.2014 - 10.2014
- Maintained friendly and professional customer interactions at all times.
- Set up new accounts, established customer credit, and set up payment methods.
- Handled various accounting transactions.
- Sold cashier's checks, traveler's checks and money orders.
- Executed wire transfers, stop payments and account transfers.
- Processed exchange and foreign currency.
Education
High School Diploma -
Phoenix Military Academy
2012
Skills
- Exceptional communication skills
- Quick learner
- Strong client relations
- Proficient in cash management
- Active listening skills
- Computer literate
- Fluent in Spanish
Timeline
Customer Service Represenative
PLS Check Cashiers
03.2014 - 10.2014
Machine Operator
Labor Solutions Llc
07.2013 - 02.2014
Barista/Cashier
HMS Host/Starbucks
06.2012 - 06.2013
Cashier
Carneceria Jimenez
03.2011 - 05.2012
High School Diploma -
Phoenix Military Academy