Joycelyn-Faith Nnadi
Baldwin,NY
Summary
Customer-focused team member experienced in customer service, food preparation, and inventory management. Skilled in training staff, supporting managerial duties, and helping daily operations run smoothly.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Team Member
Tinnel’s Patties
Baldwin, New York
09.2026 - Current
- Provide attentive hostess service and support kitchen operations.
- Restock products and monitor inventory levels.
Team Member
Jersey Mike
Garden City Park, NY
02.2025 - 01.2026
- Delivered exceptional customer service in high-volume setting.
- Trained team members in front-of-house service and food preparation.
- Worked across in-store stations to support daily operations.
Team Member
Shake Shack
Oceanside, NY
07.2024 - 02.2025
- Delivered exceptional customer service by assisting guests with menu selections, processing orders efficiently, and accurately handling payments, enhancing the guest experience.
- Prepared high-quality menu items, including fries, burgers, and shakes, following standardized recipes and maintaining food safety guidelines.
- Organized backroom inventory and coordinated product rotation to ensure freshness and quality.
- Restocked shelves to maintain product accessibility and support sales, organized displays, and helped with inventory checks.
Education
Liberal Arts
Nassau Community College
Garden City, NYHigh School Diploma -
Oceanside Senior High School
Oceanside, NYSkills
- Food preparation
- Food safety
- Order accuracy
- Inventory control
- Inventory management
- Cash handling
- Client relations
- Staff training
- Data management
Personal Information
Title: Retail Associate | Customer Service | Inventory Management | Community Engagement
Certification
Food Handler Certificate (2024) — Certified by StateFoodSafety
Community Involvement
African-American Culture Club, Team Member, Oceanside, NY, 11572, 2023-02, 2023-06, Total Hours: 80, Coordinated with other members to raise awareness of black history through bake sales, self-made flyers, pamphlets, and infographics., Collaborate with local shelters and food banks to collect and distribute food, clothing, and essential supplies to underserved communities.
Timeline
Team Member
Tinnel’s Patties
09.2026 - Current
Team Member
Jersey Mike
02.2025 - 01.2026
Team Member
Shake Shack
07.2024 - 02.2025
Liberal Arts
Nassau Community College
High School Diploma -
Oceanside Senior High School