Joycelyn Ogbonna
Atlanta,CA
Summary
Achieved high patient and customer satisfaction through compassionate care at SYNERGY Home CareHomeCare and exceptional service as an Uber Partner. Demonstrated excellent driving skills and a clean driving record, alongside strong time-management abilities. Skilled in promoting autonomy and safety, ensuring punctual transportation, and maintaining strict confidentiality. Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought.
Overview
10
10
years of professional experience
Work History
Home Health Patient Care Provider
SYNERGY HomeCare
06.2021 - Current
- Promoted patient autonomy by encouraging self-care activities while providing appropriate support and guidance.
- Prepared nutritious meals tailored to specific dietary requirements or restrictions of each individual patient.
- Improved patient satisfaction by providing high-quality, compassionate care and maintaining timely communication with patients and their families.
Uber Partner
Uber Technologies, Corporate Office
07.2014 - Current
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
- Provided safe transportation for passengers, adhering to traffic laws and regulations.
Bus Driver
DeKalb County Board Of Education
08.2017 - 02.2022
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
Education
Allied Health
Dillard University
New Orleans, LASkills
- Excellent driving skills, valid drivers license in the state of Georgia,
- Attention to confidentiality
- Handling pharmaceutical materials
- Clean Driving Record and route planning
Timeline
Home Health Patient Care Provider
SYNERGY HomeCare
06.2021 - Current
Bus Driver
DeKalb County Board Of Education
08.2017 - 02.2022
Uber Partner
Uber Technologies, Corporate Office
07.2014 - Current
Allied Health
Dillard University