JOY Grace REYES
Banning,CA
Summary
Dynamic House Manager with a proven track record at Heartland Manor, excelling in staff scheduling and training program development. Enhanced operational efficiency and compliance with health regulations, fostering a safe and supportive environment. Strong communicator and team leader, dedicated to improving guest satisfaction and quality service.
Overview
16
16
years of professional experience
Work History
House Manager
Heartland Manor
11.2015 - 08.2024
- Coordinated daily operations to ensure efficient management of household tasks.
- Managed scheduling and logistics for staff and resident activities.
- Developed and implemented training protocols for new staff members.
- Maintained compliance with health and safety regulations in household operations.
House Manager/caregiver
Sierra Pine Guest Home
01.2009 - 02.2015
- Managed daily operations, ensuring smooth functioning of guest services.
- Coordinated staff schedules to optimize coverage and enhance service quality.
- Oversaw inventory management, maintaining adequate supplies for efficient operations.
- Implemented training programs for new staff, promoting adherence to operational protocols.
Dietician Aide
Convalescent Hospital
11.2008 - 07.2009
- Assessed patient nutritional needs and developed personalized diet plans.
- Collaborated with healthcare teams to ensure dietary compliance and patient satisfaction.
- Educated patients on nutrition-related topics, enhancing overall health awareness.
- Monitored and evaluated dietary progress, adjusting plans as necessary for optimal outcomes.
Education
High School Diploma - Medical Technology
Timeline
House Manager - Heartland Manor
11.2015 - 08.2024
House Manager/caregiver - Sierra Pine Guest Home
01.2009 - 02.2015
Dietician Aide - Convalescent Hospital
11.2008 - 07.2009
Saint Louis University - High School Diploma, Medical Technology
Skills
Household management