Joyleen Masara Kurima

• Conduct client interviews, opening of an information file and to develop a treatment plan to support client experiencing challenges.
• Serving as a liaison or broker through linking clients family and resources such as school fees donors.
• Ensuring of families welfare by conducting home, school visit and making phone calls.
• Assessing the psycho-social needs of children living with disabilities, linking them with service providers.
• Counseling and emotional support to children living with disabilities and their families and caregivers.
• Making follow ups for progress monitoring through phone calls and home visits.
• Pre-release counseling for prisoners.
• Facilitate reintegration process, offering advice and tracking client progress.
• Mobilize resources, that is provide materials and information on welfare changes and other issues relevant to clients and other staff as requested.
• Maintaining of confidential client’s records.
• Writing reports for clients and documenting all activities conducted.
• Submitting monthly reports to the supervision.

Achievements and Awards

• Awarded best group worker.
• Social worker of the month.

• Providing counseling to clients from all over the world using whatsapp calls and messages.
• Assessment of red flags and liaise referral of clients to the clinical departments.
• Providing talk therapy to clients of all ages who suffer from depression .
• Calling clients to get feedback about the services that they would have received from friendship bench.

• Offering emotional support to patients and families through guidance and counseling.
• Advocating for elderly patients to be enrolled in health care programs
• Educating patients and families about treatment and care plan.
• Conducting home visits to ensure safety of clients and that they are taking health precautions.
• Attending workshops and conducting group activities.