- I enjoy helping others and giving back to the community
Joyner Tonya
Milledgeville,GA
Summary
Dynamic Medical Assistant with experience at Oconee Family Medicine Center, skilled in electronic health records and compassionate patient care. Proven ability to enhance clinic workflow through efficient scheduling and effective communication, fostering trust and satisfaction among patients. Committed to maintaining high standards of safety and compliance in a fast-paced environment.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
19
19
years of professional experience
Work History
Medical Assistant
Oconee Family Medicine Center
09.2022 - Current
- Assisted healthcare providers with patient examinations and procedures, ensuring safety and comfort.
- Managed patient scheduling and coordinated follow-up appointments to optimize clinic workflow.
- Administered injections, vaccinations, and medications under physician supervision to enhance patient care.
- Maintained accurate electronic health records (EHR) to ensure compliance with regulations and improve data retrieval.
- Educated patients on medication usage, treatment plans, and preventive care measures for better health outcomes.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Deli Manager
Jet Food Stores of Central Ga
11.2006 - 07.2022
- Supervised daily deli operations, ensuring compliance with health and safety regulations.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Trained and mentored staff on food preparation techniques and customer service standards.
- Developed weekly schedules, optimizing team productivity during peak hours.
- Implemented quality control measures to maintain high standards of food safety and freshness.
- Analyzed sales trends to make informed decisions on product offerings and promotions.
- Led team meetings to communicate goals, provide feedback, and foster a positive work environment.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
- Increased deli sales by implementing innovative merchandising and promotional strategies.
- Observed quality assurance standards to optimize freshness of deli products.
Education
GED -
Bibb Resource Center
Macon, GA07-1998
Skills
- Knowledge of HIPAA standards
- Scheduling efficiency
- Client support
- Familiarity with medical vocabulary
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Reliable team player
- Procedure assistance
- Electronic health records
- Electronic medical records
- Compassionate
- Immunization administration
- Specimens collection and processing
- Patient assessments
- Medical supply inventory
Interests
Timeline
Medical Assistant
Oconee Family Medicine Center
09.2022 - Current
Deli Manager
Jet Food Stores of Central Ga
11.2006 - 07.2022
GED -
Bibb Resource Center