Joziah Perez-Cox
Washington,DC
Summary
Professional and energetic individual with a strong drive to achieve goals, actively seeking employment. Fluently bilingual in English and Spanish, bringing proven customer service, business, leadership, healthcare, personal/elderly care, office/business, and childcare skills. Currently continuing education with a highly organized and determined attitude, always eager to learn and improve.
Overview
6
6
years of professional experience
Work History
Anesthesia Tech I
Baystate Health
Springfield, MA
04.2024 - 08.2024
- Set up, operate, and maintain anesthesia equipment according to hospital standards and regulations.
- Prepare and check anesthesia equipment before use.
- Assist in preparing patients for surgery, including monitoring vital signs and preparing the operating room.
- Assist with the maintenance of anesthesia equipment, including cleaning and sterilization.
- Work on all technology and equipment.
- Monitor boards and update them accordingly, based on the surgical board.
- Assist in trauma cases.
- Maintain carts, and keep them stocked and updated at all times.
Lead/Associate
Walmart Supercenter
Chicopee, MA
04.2020 - 01.2024
- Responsible for ensuring all orders are completed promptly with the best products possible.
- Cross-trained in management, loading, unloading, food handling, front-end cashier, stocking, customer service, and online fulfillment.
- Assist in-store and online shoppers with any assistance needed.
- Unload trucks and stock shelves.
- Dispense orders to our customers and engage them in conversation throughout the dispensing process.
- Lead the backroom and sales, while ensuring shifts run smoothly.
- Collect surveys and solve any customer issues or complaints.
- Answer company phone, operate multiple lines.
- Work well with others in a fast-paced environment.
- Train new associates.
PCA/HHA
O’Connell Care
Holyoke, MA
06.2023 - 10.2023
- Care for in-house patients.
- Office Hours (sit and discuss patient boards, stats, and do paperwork).
- Answer phone calls and communicate between office, patients, and patient family.
- Clean and keep the work area organized.
- Assist patients with day-to-day life.
- Ensure patients are satisfied with their living environment.
- Travel to facilities and take care of patients.
- Care for hospice patients.
- Ensure patients in facilities/hospice are healthy and comfortable.
Team Member
Chick-fil-A
Chicopee, MA
12.2018 - 10.2020
- Cashier
- Customer Service, answering phones, and quickly resolving customer issues.
- Ensuring food safety, allergies, and safety precautions were prioritized.
- Drive-thru window, ensuring all orders were taken correctly and promptly.
- Perform basic hospitality duties.
- Clean, keeping work surfaces, bathrooms, and food surfaces clean.
- Organized and stocked essential supplies.
- Acknowledge all customers and greet every customer with a smile.
- Serve with kindness.
- Work with team members to produce happy customers and greatness.
- Make customers feel welcome, use, and emphasize that it is always your pleasure.
Education
Bachelor of Science - Business Marketing and Entrepreneurship
Morgan State University
Baltimore, MDHigh School Diploma -
Chicopee Comprehensive High School
Chicopee, MASkills
- Microsoft Operating Systems
- Google Operating Systems
- Effective Organization
- Adaptability
- Emailing
- Writing
- Fundamental Mathematics
- Planning
- Data Gathering Expertise
- Effective Presentation Skills
- Quick learning
- Understanding of Medical Terms
- Customer service skills
- Problem-solving
- Leadership
- Technical skills
- Ability to work under pressure
- Attentiveness
- Background in science
- Background in pharmacology
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Anesthesia Tech I
Baystate Health
04.2024 - 08.2024
PCA/HHA
O’Connell Care
06.2023 - 10.2023
Lead/Associate
Walmart Supercenter
04.2020 - 01.2024
Team Member
Chick-fil-A
12.2018 - 10.2020
Bachelor of Science - Business Marketing and Entrepreneurship
Morgan State University
High School Diploma -
Chicopee Comprehensive High School