Joziak Ramos
Rochester,NY
Summary
I have a proven track record of a strong work ethic with reliable performance both independently and as part team efforts from my fast-paced roles in a variety of backgrounds from shipping operations to retail operations. I have had some military experience which I feel strengthens my ability to deal with high pressure work environments. I pride myself on attention to detail, and my awareness to my surroundings not just for quality but also safety. I am capable of following technical instruction to precision and face challenges with the goal of not just overcoming, but understanding them to achieve proficiency. I have applied myself to learning electrical skills and I am eager to find an opportunity to grow and hone these skills to become a contributing asset of my future employer.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Amazon Fulfillment Associate
Amazon Warehouse
Rochester, NY
10.2025 - Current
- I have been trained in 3 separate roles and showed proficient performance in each role
- Each role involved continuously lifting, moving and squatting weight up to 50lbs for extended periods of times
- Maintained above average speed and accuracy metrics working overnight shifts of 10 hrs.
- Accurately performed in fast paced roles while assuring quality of merchandise being processed
- Properly followed all safety policies required by amazon such as noise protection and safety shoes
Fulfillment Expert
Target
Rochester, NY
10.2024 - 09.2025
- Used company mobile systems to process, prepare and fulfill pick up and shipment orders
- Located items, gathered and packaged merchandise based on item data, delivery timelines and quality/quantity timelines
- Worked both independently and collaboratively to support store operations and meet productivity goals as needed
- Performed physically demanding tasks including lifting, storing, ladder use and extended periods of non-stop movement handling hundreds of packages hourly
- I was trained and used workplace equipment to help me secure merchandise such as safety devices, and motor based equipment for backroom operations
Eye Technician and Assistant Supervisor
Soldier, Resilience and Readiness Center, El Paso T.X
El Paso, TX
09.2015 - 09.2016
- Serving as a military service member I supported the operations of a facility that supported military medical operations for both service members and civilian contractors
- I was responsible for assisting in screening patients for visual acuity and updating medical records, as well as referring them for further care if deemed necessary averaging 500+ patients a daily
- Using work systems I was in charge of managing the ordering and delivery of optical medical devices as needed by patients
- I assisted in supervisory roles in this position that including opening and closing procedures, equipment checks, and scheduling preparations
Customer Service Representative
Sutherland Global Services
Rochester, NY
06.2013 - 06.2014
- Serving as a customer service representative I averaged over 100 inbound and outbound customer interactions daily
- I utilized my problem solving and attention to detail to effectively communicate and resolve customer concerns
- When moved to a higher position as a Case manger, I utilized my skills to effectively and efficiently ensure customers received timely and accurate resolutions to their concerns
Education
Electrical in construction (Trade school) -
Monroe 2 Orleans BOCES-Center for Workforce Development
Rochester, NY06-2026
Medical Office Assisting (Medical Assistant Certificate) - undefined
Rochester Educational Opportunity Center
Rochester, NY02-2020
High school diploma - undefined
Joseph C Wilson Magnet High School
Rochester, NY06-2012
Skills
- Multitasking
- Blueprint reading
- NFPA 70E
- Hand tools
- OSHA 10
- Conduit Bending
- Coachability
- Attention to detail
- Electrical theory
- Electrical wiring
- Teamwork and collaboration
- Willing to learn
Certification
- OSHA 10
April 2026 to Present
Certification acknowledging my completion on a workplace construction safety and health course.
- ACT WorkKeys National Career Readiness Certificate (NCRC) Platinum
November 2019 to Present
The certificate is awarded by the organization ACT that evaluates workplace readiness. It tests in the subjects of applied math, graphic literacy and workplace documents.
- NFP 70E
June 2026 to June 2029
A certificate to prove successful completion of Arc Flash hazard training.
Timeline
Amazon Fulfillment Associate
Amazon Warehouse
10.2025 - Current
Fulfillment Expert
Target
10.2024 - 09.2025
Eye Technician and Assistant Supervisor
Soldier, Resilience and Readiness Center, El Paso T.X
09.2015 - 09.2016
Customer Service Representative
Sutherland Global Services
06.2013 - 06.2014
High school diploma - undefined
Joseph C Wilson Magnet High School
Medical Office Assisting (Medical Assistant Certificate) - undefined
Rochester Educational Opportunity Center
Electrical in construction (Trade school) -
Monroe 2 Orleans BOCES-Center for Workforce Development
Additional Information
Authorized to work in the US for any employer