Dedicated customer service professional with a strong focus on problem-solving, teamwork, and communication. Committed to enhancing customer experiences through attentive service and relationship building.
Work History
Team Member
3 Months
Tropical Smoothie | 04.2026 - 07.2026
Assisted customers in menu selection, providing exceptional service and product knowledge.
Prepared smoothies and food items according to standardized recipes and quality guidelines.
Operated point-of-sale system, ensuring accurate transactions and cash handling.
Maintained cleanliness of workstations, adhering to health and safety regulations.
Stocked inventory and organized supplies for efficient workflow and accessibility.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Front End Customer Service Associate
1 Year 7 Months
Publix | 04.2023 - 11.2024
Assisted customers with inquiries and product selection to enhance shopping experience.
Resolved customer complaints efficiently, ensuring satisfaction and retention.
Operated point-of-sale systems accurately for seamless transaction processing.
Developed strong relationships with customers through active listening, empathy, and understanding their needs.
Collaborated with fellow associates to improve overall store operations and customer experiences.
Education
High School Diploma
Acellus Online Academy | Online | 06.2027
Skills
Customer service
Teamwork and collaboration
Problem-solving
Attention to detail
Task prioritization
Cleaning
Sanitation practices
Flexible schedule
Computer skills
Physical stamina
Interests
I enjoy helping others and giving back to the community.