Summary
Education
Skills
Timeline
Overview
Work History
Certification
Work Availability
Affiliations
Accomplishments
Certifications And Memberships
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Jozzette Hagemann

Ponder,USA

Summary

Information Specialist experienced in managing data for employers and clients and distributing information across organization. Analyzes data, supports security, organizes and classifies, maintains records and contributes to team efforts. Expertise in information technology, technical understanding, documentation, reporting, customer service and process improvement.

Expertise in cybersecurity management and risk assessment enables the streamlining of workflows while fostering cross-functional collaboration, significantly improving inventory accuracy and financial reporting.

Education

Bachelor of Science - Computer Information Systems - Cyber Security Programming

DeVry University
Irving, TX
10.2024

Associate of Science - Information Technology & Networking

DeVry University
Irving, TX

Skills

  • Network Security Expertise
  • Cybersecurity Management
  • Risk Assessment
  • Proficient in Python
  • SQL Database Management
  • C# Programming
  • Data Organization
  • Process Automation
  • Security Application Implementation
  • Critical Thinking Proficiency
  • Forensic Analysis
  • Risk Assessment Expertise
  • Security Testing
  • Incident Management
  • Artificial Intelligence Expertise
  • Machine Learning Expertise
  • Data Management Expertise
  • Discrepancy Resolution
  • Accurate Financial Reporting
  • Workflow Optimization
  • Cross-Functional Collaboration
  • Personnel Development
  • Streamlining Operational Workflows
  • Data-Driven Solutions

Timeline

Inventory Maintenance Specialist

Marcone
05.2024 - Current

IT Security Administrator

Loud Otter LLC
03.2024 - 05.2024

Fulfillment Lead

Saddle Creek Logistics
06.2021 - 03.2024

Special Service Associate

Home Depot
06.2016 - 12.2019

Store Manager

M & J Automotive
06.2008 - 06.2014

Bachelor of Science - Computer Information Systems - Cyber Security Programming

DeVry University

Associate of Science - Information Technology & Networking

DeVry University

Overview

17
17
years of professional experience
1
1
Certificate

Work History

Inventory Maintenance Specialist

Marcone
Denton, TX
05.2024 - Current
  • Led the resolution of inventory discrepancies affecting millions of records, improving operational efficiency and reducing financial losses
  • Implemented advanced data tracking techniques, enhancing accuracy and streamlining supply chain operations
  • Developed and executed periodic audits, ensuring compliance with industry standards and mitigating inventory mismanagement risks

IT Security Administrator

Loud Otter LLC
Fort Worth, TX
03.2024 - 05.2024
  • Successfully fortified network security, reducing vulnerabilities and preventing potential cyber threats
  • Conducted forensic analysis and real-time threat detection, leading to a 40% decrease in security incidents
  • Designed and enforced company-wide cybersecurity policies, ensuring compliance with best practices and regulatory requirements

Fulfillment Lead

Saddle Creek Logistics
Haslet, TX
06.2021 - 03.2024
  • Spearheaded initiatives that resolved millions of dollars in inventory discrepancies, improving financial reporting accuracy
  • Implemented data management solutions that increased real-time tracking efficiency by 35%
  • Trained and mentored employees in the use of Exotec & Geek robotic warehouse systems, increasing automation efficiency and reducing downtime
  • Increased outbound shipment accuracy by 30% by developing enhanced auditing protocols and quality control measures
  • Optimized workflow processes, reducing order fulfillment times by 20% and improving customer satisfaction
  • Identified and corrected systemic data inconsistencies, ensuring error-free shipment records and inventory accuracy

Special Service Associate

Home Depot
Denton, TX
06.2016 - 12.2019
  • Enhanced customer experience by efficiently managing complex order requests and resolving account discrepancies
  • Achieved a 98% customer satisfaction rating through personalized service and problem-solving initiatives
  • Trained new associates in specialized services, improving departmental efficiency and sales performance

Store Manager

M & J Automotive
Rowland Heights, CA
06.2008 - 06.2014
  • Increased annual revenue by 25% by optimizing inventory control and implementing cost-saving strategies
  • Developed and enforced loss prevention measures that reduced theft and shrinkage by 30%
  • Streamlined daily operations, improving efficiency in staff management, financial reconciliation, and customer service

Certification

  • Earned a Lean Six Sigma Yellow Belt for workflow process improvement.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • Member of the National Honor Society Alpha Chi
  • Member of the National Society for Leadership and Success
  • Member of the IEEE, Institute of Electrical and Electronics Engineers

Accomplishments

  • Member or the Dean's List since 2021
  • Awarded Summa Cum Laude - Highest honors throughout all four years of my academic career.

Certifications And Memberships

  • Member of IEEE, 01/23
  • National Honor Society, Alpha Chi
  • Summa Cum Laude Graduate

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Jozzette Hagemann