Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
6
6
years of professional experience
Work History
Ops Manager
FedEx Ground
Cedar Rapids, IA
09.2023 - Current
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Trained and guided team members to maintain high productivity and performance metrics.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Linehaul Coordinator
Fed Ex Ground
Cedar Rapids, IA
09.2022 - 09.2023
Overlooked any dispatches coming in or going out
Reduced transit times for shipments with effective route planning and resource allocation.
Coordinated efficient linehaul operations by streamlining communication channels and implementing new tracking systems.
Ops Manager
Fed Ex Ground
Cedar Rapids, IA
09.2020 - 09.2022
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Trained and guided team members to maintain high productivity and performance metrics.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Package Handler
Fed Ex Ground
Cedar Rapids, IA
11.2018 - 09.2020
Followed safety regulations to maintain safe work environment.
Removed jams and unblocked conveyor system to maintain flow of goods.
Proved successful working within tight deadlines and a fast-paced environment.
Used hand-held scanners and physical logs to accurately track item movements.