J Paul Kenny
Providence,RI
Overview
9
9
years of professional experience
Work History
Buyer
Pet Food Experts
03.2023 - Current
- Maintain a relationship with 25 Vendors, totaling over 14,000 unique SKU's in 6 distribution centers.
- Supporting an average out the door fill rate of 92% to our customers, while keeping out dated inventory to a minimum under 0.11%.
- Successfully flowing inventory across all Distribution Centers under 9 turns.
- Making data driven decisions and taking "smart" risks when necessary.
- Collaborate with Vendor Development, Sales and Marketing Teams.
Senior National Accounts Representative
Pet Food Experts
03.2021 - 03.2023
- Process purchases orders and maintain a positive experience with Pet Food Expert's largest chain customers.
- Communicate regularly with Client's buyers and order specialists regularly to ensure seamless service, forecasting, promotions and delivery details.
- During my time in this role, I implemented several efficiencies such as order upload method and delivery communication.
- Facilitated bi-weekly meetings with the Client's buyers to maintain clear and concise communications.
Customer Experience Representative
Pet Food Experts
10.2018 - 03.2021
- Process retailer orders efficiently and minimize errors.
- Regularly learn product knowledge in order to support current promotions and limited offers.
- Establish and maintain a relationship with retailers to retain customer loyalty.
Universal Banker
Citizens Bank – East Side
07.2016 - 10.2018
- Provide tailored service to bank clients, based on their personal needs. Often used a personal approach as to not make client's feel like " another number ".
- Responsible for meeting sales quotas, and would often meet them by reaching out to existing book of business through network.
- Established client's financial needs through sincere and open dialogue, rather than applying a straight forward sales push.
Education
Associate of Arts - Liberal Arts, Western Civilization
Rhode Island College
01.2010
Skills
- Strong written and verbal communication skills
- Understanding of Purchase Orders, Logistics & Sales Forecasting
- Ability to prioritize deadlines
- Self-starter
- Knowledge of Microsoft Office
- 12 Plus Years of Customer Service & Sales related experience
Timeline
Buyer
Pet Food Experts
03.2023 - Current
Senior National Accounts Representative
Pet Food Experts
03.2021 - 03.2023
Customer Experience Representative
Pet Food Experts
10.2018 - 03.2021
Universal Banker
Citizens Bank – East Side
07.2016 - 10.2018
Associate of Arts - Liberal Arts, Western Civilization
Rhode Island College
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